Casual Events Waiter

Haymarket Hotel - Events; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Service charge

Health plan

Complimentary meals on shift

Discounts

Flexible scheduling

Training & development

Volunteer day

Job summary

Haymarket Hotel in London is seeking an Events Waiter to join our prestigious team. You will engage with guests, take orders, recommend offerings, and ensure a seamless, memorable dining experience.

You will work in a dynamic, hospitality-focused environment with a strong emphasis on teamwork, guest satisfaction, and professional development. Competitive service charge and staff benefits are offered.

Qualifications

• Excellent customer service skills.
• A team player with a willingness to collaborate.
• Meticulous eye for detail and enthusiasm for hospitality.

Responsibilities

• Engaging with guests by taking orders and making tailored recommendations.
• Delivering food and beverages promptly and efficiently.
• Processing payments accurately.
• Responding to guest requests with urgency and care.

Skills

Customer service

Team player

Attention to detail

Job description

Are you passionate about hospitality and looking to thrive in a dynamic, fast-paced environment? Firmdale Hotels invites you to become a part of our prestigious Haymarket Hotel team as an Events Waiter. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests.

Firmdale Hotels is a collection of award-winning boutique hotels renowned for their unique design, outstanding service, and vibrant atmosphere. At Haymarket Hotel, located in the heart of London, we blend contemporary style with traditional hospitality to offer our guests an unforgettable stay.

As an Events Waiter at Haymarket Hotel, you will play a crucial role in ensuring our guests have an exceptional experience.

Responsibilities:

• Engaging with guests by taking orders and making tailored recommendations.
• Delivering food and beverages promptly and efficiently.
• Processing payments accurately.
• Responding to guest requests with a keen sense of urgency and attention to detail.

What you Need:

• A team player with a keen willingness to collaborate and support colleagues.
• Prior experience in a similar environment is desirable but not essential.
• Excellent customer service skills with a passion for creating memorable guest experiences.
• A meticulous eye for detail and a strong enthusiasm for the hospitality industry.

What We Offer:

• We offer a competitive salary plus service charge and benefits to be discussed at venue
• Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

About Us

Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming.

Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest.

You'll be joining a team whose Awards and Accolades speak for themselves:

• Sunday Times Best Places to Work 2024, 2025 & 2026
• Two Michelin Keys, 2024, 2025
• Top-Rated Tablet Hotels of All Time, 2025
• Condé Nast Traveller 'Triple Crown', 2026
• One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025
• AA Breakfast Award, Brumus Bar & Restaurant, 2025

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.