Pub Team Member: Guest Experience & Service

Wadworth & Co Ltd; The Stocks; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Training and development opportunities

Discount offering 25% off food, drink,

Accommodation provided

Tips

Flexible hours

Cycle to work scheme

Enhanced parental leave

Double pay on Christmas Day

Wagestream

Recognition for great work

Job summary

Wadworth & Co Ltd at The Barge Inn on the Kennet & Avon Canal in Seend Cleeve is seeking friendly Team Members for a hospitality role in a waterside pub. You will be serving drinks, delivering food, and contributing to a warm, welcoming atmosphere for guests, while upholding high standards of service, cleanliness and teamwork.

Join a supportive pub team and benefit from training, flexible hours, staff discounts and other hospitality perks as part of Wadworth’s strong heritage in delivering great

Qualifications

• Exceptional customer service and welcoming atmosphere.
• Ability to prepare and serve drinks and food to high standards.
• Maintain cleanliness and appearance of the pub.
• Collaborate closely with team to deliver great guest experience.
• Remain proactive and flexible during busy periods.
• Willingness to learn and take on training.

Responsibilities

• Providing exceptional customer service and creating a welcoming environment for all guests.
• Preparing and serving drinks and food to the highest standards.
• Taking pride in the appearance and cleanliness of the pub.
• Working closely with your team to deliver a great customer experience.
• Supporting busy services with a positive, can-do attitude.
• Taking ownership of your role and contributing to the success of the pub.

Skills

Customer service

Welcoming environment

Teamwork

Positive attitude

Hospitality

Job description

Wadworth & Co Ltd at The Barge Inn on the Kennet & Avon Canal in Seend Cleeve is seeking friendly Team Members for a hospitality role in a waterside pub. You will be serving drinks, delivering food, and contributing to a warm, welcoming atmosphere for guests, while upholding high standards of service, cleanliness and teamwork.

Join a supportive pub team and benefit from training, flexible hours, staff discounts and other hospitality perks as part of Wadworth’s strong heritage in delivering great