Pub Team Leader: Lead Service & Shift Excellence

Chef and Brewer; West Midlands; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Pension contribution

Wagestream access

Mental health support

Family-friendly policies

Job summary

Chef & Brewer in the West Midlands is seeking a Team Leader to guide the bar and front-of-house teams, ensuring the shift runs smoothly and customers receive a warm, memorable experience.

You will deputise for the management team, coordinate a busy service, uphold high standards, and support a safe, legal, and welcoming environment for everyone.

A positive, can-do attitude and strong English communication are essential to succeed.

Qualifications

• Experience leading hospitality teams on busy shifts.
• Ability to deputise for management when needed.
• Maintain high standards of service, safety, and cleanliness.

Responsibilities

• Lead shift operations and ensure smooth service.
• Ensure customers have a warm, memorable experience.
• Deputise for management and resolve issues quickly.

Skills

Customer service

Team leadership

Shift coordination

Safety & compliance

Pint pouring accuracy

Communication

Team player

English required

Job description

Chef & Brewer in the West Midlands is seeking a Team Leader to guide the bar and front-of-house teams, ensuring the shift runs smoothly and customers receive a warm, memorable experience.

You will deputise for the management team, coordinate a busy service, uphold high standards, and support a safe, legal, and welcoming environment for everyone.

A positive, can-do attitude and strong English communication are essential to succeed.