Pub Team Leader — Guest Experience & Growth

Marston's PLC; Newark on Trent; On-site; GBP 22,000 - 30,000; Part time

Benefits offered by this job

30% off at all pubs/restaurants/hotels

Flexible and part-time hours

£4.50 meal deal on shift

Marston’s Cheers Rewards

Health screening discounts

Long service awards

Gym discounts

24-hour GP helpline

Mortgage advice and support

Apprenticeship programmes

Friendly, lively atmosphere

Access to Licensed Trade Charity

Job summary

Marston’s PLC is seeking a Supervisor to join our team at a bustling UK pub. You’ll lead the team to deliver joyful guest moments, model excellent service, and manage shifts with initiative.

We offer a supportive internal pathway toward Assistant Manager and beyond, with benefits and a lively, people-first environment. Flexible and part-time hours are available to fit family or study needs.

Qualifications

• Previous experience in a similar Supervisor or Team Leader role.
• Work with wider pub management team to ensure efficient and profitable operations.
• Opening and closing, stocking, and cashing up.
• Be a role model for customer service.
• Think on your feet and use initiative.
• Accountable for smooth running of shifts and pub duties when management are away.

Responsibilities

• Lead and motivate the team to deliver a consistent guest experience.
• Support the pub team to run busy, fast-paced service with a fun atmosphere.
• Ensure the business runs efficiently and profitably in day-to-day operations.

Skills

Leadership

Customer service

Team motivation

Problem solving

Operational management

Cash handling

Job description

Marston’s PLC is seeking a Supervisor to join our team at a bustling UK pub. You’ll lead the team to deliver joyful guest moments, model excellent service, and manage shifts with initiative.

We offer a supportive internal pathway toward Assistant Manager and beyond, with benefits and a lively, people-first environment. Flexible and part-time hours are available to fit family or study needs.