Pub Supervisor - Lead Teams, Flexible Hours, Growth Path

Marstonscareers; Newcastle upon Tyne; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

30% off at pubs

Meal deal £4.50

Flexible hours

Part-time options

Rewards platform

Health discounts

Long service awards

Gym discounts

GP helpline

Mortgage support

Apprenticeships

Charity support

Job summary

Marston’s is seeking a Supervisor to lead a busy pub team, delivering memorable guest experiences and maintaining high service standards. You’ll oversee shift activity, manage opening/closing, stock, and cash, while collaborating with the wider management team to ensure smooth operations.

A hands-on leader who thrives in a fast-paced, friendly environment will fit right in. The role offers opportunities for development through our internal career pathway, with benefits including flexible hours

Qualifications

• Experience leading a team in a busy hospitality setting.
• Strong customer service orientation and guest focus.
• Ability to make on-the-spot decisions and manage shifts.

Responsibilities

• Lead and motivate the team to deliver great guest experiences.
• Coordinate with pub management to run the business efficiently.
• Open/close duties, stock checks, and cash handling.
• Be a role model for customer service and smooth shift execution.

Skills

Team leadership

Customer service

Decision making

Cash handling

Shift management

Team collaboration

Supervisor experience

Job description

Marston’s is seeking a Supervisor to lead a busy pub team, delivering memorable guest experiences and maintaining high service standards. You’ll oversee shift activity, manage opening/closing, stock, and cash, while collaborating with the wider management team to ensure smooth operations.

A hands-on leader who thrives in a fast-paced, friendly environment will fit right in. The role offers opportunities for development through our internal career pathway, with benefits including flexible hours