Pub Supervisor - Lead Teams, Delight Guests, Grow

Fuller's; Camden Town; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Food & drink discount 25%

Tips paid weekly

Discounted hotel stays

Healthcare Cash Plan

My Fuller’s benefits platform

Wagestream access to earned wages

Induction and training

Job summary

Fuller’s is looking for a Supervisor to lead front-of-house teams across our pubs in Camden Town. You will motivate staff, ensure guest satisfaction, and maintain a high standard of service during busy shifts.

You’ll train new team members, open and close the pub, manage daily operations, and handle guest feedback with professionalism. We offer a supportive culture, progression opportunities, and benefits through the Fuller’s rewards program.

Qualifications

• Hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills across all levels.
• Passion for fresh food, great wines, and engaging service.
• Confidently able to open and close the pub independently.
• Comfortable handling customer complaints professionally and finding effective resolutions.
• Proactive in organising and coordinating the team to ensure smooth and efficient shifts.

Responsibilities

• Lead shifts and keep team spirits high to ensure guest satisfaction.
• Open and close the pub independently and securely.
• Coordinate staff to ensure smooth service and efficient operations.
• Support training and development of new team members.
• Respond professionally to guest feedback and resolve issues promptly.

Skills

Communication skills

Team leadership

Training and coaching

Guest service excellence

Conflict resolution

Shift coordination

Opening & closing operations

Job description

Fuller’s is looking for a Supervisor to lead front-of-house teams across our pubs in Camden Town. You will motivate staff, ensure guest satisfaction, and maintain a high standard of service during busy shifts.

You’ll train new team members, open and close the pub, manage daily operations, and handle guest feedback with professionalism. We offer a supportive culture, progression opportunities, and benefits through the Fuller’s rewards program.