People-First Pub Supervisor | Lead Teams & Delight Guests

The Argyle, Holborn; Greater London; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Staff hotel discounts

Healthcare plan

Wagestream access

Induction & training

Job summary

Fuller’s in the UK is seeking a hands-on Supervisor to lead front-of-house teams across our pubs. You will inspire a positive atmosphere, manage shift operations and ensure guests receive warm, attentive service.

The role emphasizes opening and closing duties, training new staff, coordinating teams for busy periods and professionally handling guest feedback. We offer induction, ongoing training, and staff benefits.

Qualifications

• Experience leading hospitality teams.
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Responsibilities

• Open and close the pub independently.
• Coordinate and supervise shifts to ensure smooth service.
• Train and guide new team members.
• Maintain guest satisfaction through engaging service.
• Handle customer complaints professionally.

Skills

Team leadership

Guest service excellence

Communication skills

Proactive shift coordination

Training and coaching

Job description

Fuller’s in the UK is seeking a hands-on Supervisor to lead front-of-house teams across our pubs. You will inspire a positive atmosphere, manage shift operations and ensure guests receive warm, attentive service.

The role emphasizes opening and closing duties, training new staff, coordinating teams for busy periods and professionally handling guest feedback. We offer induction, ongoing training, and staff benefits.