Lead Pub Supervisor – People-First Hospitality

The Hercules, Lambeth North; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Career paths

Supportive environment

Continuous growth

Food & drink discounts

Weekly tips

Hotel discounts

My Fuller’s benefits

Healthcare plan

Induction & training

Wagestream access

Job summary

Fuller’s is hiring a Supervisor in a busy London pub to lead front-of-house staff, inspire a positive team spirit and ensure guests enjoy excellent service. You will train new team members and uphold Fuller’s high standards in a hands-on role.

We offer a supportive environment with growth opportunities, plus benefits like staff discounts, weekly tips, and access to the My Fuller’s platform.

Qualifications

• Experience supervising hospitality/FOH teams preferred.
• Strong communication and problem-solving skills.
• Ability to train new team members and maintain standards.

Responsibilities

• Supervise front-of-house staff and ensure smooth service.
• Maintain high guest satisfaction and handle complaints professionally.
• Assist in training and onboarding of new team members.
• Uphold Fuller’s standards for quality and safety.

Skills

Team leadership

Guest service

Communication

Job description

Fuller’s is hiring a Supervisor in a busy London pub to lead front-of-house staff, inspire a positive team spirit and ensure guests enjoy excellent service. You will train new team members and uphold Fuller’s high standards in a hands-on role.

We offer a supportive environment with growth opportunities, plus benefits like staff discounts, weekly tips, and access to the My Fuller’s platform.