Pub Operations Lead

The Selsey Arms; Worthing; On-site; GBP 25,000 - 34,000; Full time

Job summary

The Selsey Arms in Worthing is seeking a Pub Supervisor to oversee day-to-day operations, manage staff, and uphold high service standards to ensure customer satisfaction.

You will drive efficiency, control costs, train and develop team members, ensure licensing and safety compliance, and contribute to marketing efforts to grow sales. This is a full-time role requiring leadership and a welcoming pub environment.

Responsibilities

• Staff Management: Supervise pub staff, train new employees, assist scheduling and task assignment.
• Customer Service: Deliver excellent service and a welcoming atmosphere, addressing customer concerns promptly.
• Operational Efficiency: Monitor operations, manage inventory, order supplies, maintain equipment.
• Quality Control: Ensure food and beverages meet quality standards, hygienic and safe preparation.
• Sales and Revenue Generation: Help implement strategies to increase sales, promotions, and upsell.
• Training and Development: Provide ongoing coaching to staff, foster teamwork and growth.
• Compliance: Ensure licensing, health and safety adherence and record-keeping.
• Financial Management: Monitor cash handling, budgeting, and reporting on sales and profitability.
• Marketing and Promotion: Collaborate on marketing and social media to attract customers.
• Security and Safety: Maintain a safe environment with staff training on emergencies.

Job description

The Selsey Arms in Worthing is seeking a Pub Supervisor to oversee day-to-day operations, manage staff, and uphold high service standards to ensure customer satisfaction.

You will drive efficiency, control costs, train and develop team members, ensure licensing and safety compliance, and contribute to marketing efforts to grow sales. This is a full-time role requiring leadership and a welcoming pub environment.