Pub & Grill Crew Member — Flexible F&B & Guest Experience

Village Hotels; Reading; On-site; GBP 12,000 - 17,000; Full time

Job summary

Village Hotels is seeking a Pub and Grill Team Member to deliver excellent guest experiences across the Pub and Grill and other Food and Beverage areas as needed. You’ll take pride in your bar, know the drinks and menus inside out, and uphold top hygiene standards to ensure smooth shifts.

We value friendly, energetic individuals who enjoy working with people and being part of a busy team. Training and opportunities to grow are provided as part of our supportive environment.

Responsibilities

• The Flexible Service: delivering a brilliant experience primarily in the Pub and Grill, while confidently supporting other Food and Beverage teams when busy.
• The Atmosphere & Standards: taking pride in the bar, knowing the drinks and food menus, and upholding hygiene standards for smooth shifts.
• The Commercial Drive: resolving issues on the spot and upselling extra sides or premium drinks to boost guest satisfaction and hotel profitability.

Job description

Village Hotels is seeking a Pub and Grill Team Member to deliver excellent guest experiences across the Pub and Grill and other Food and Beverage areas as needed. You’ll take pride in your bar, know the drinks and menus inside out, and uphold top hygiene standards to ensure smooth shifts.

We value friendly, energetic individuals who enjoy working with people and being part of a busy team. Training and opportunities to grow are provided as part of our supportive environment.