Pub Floor Supervisor & Service Leader

The Birdcage; Greater London; Sur place; GBP 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Staff discount

Training & development

Career progression

Team trips & socials

Employee Assistance Programme

Referral bonus up to £1000

Birthday day off

Cycle to work

Résumé du poste

The Birdcage on Columbia Road is seeking a capable Supervisor to lead a busy bar and front-of-house team in a premium food and drink environment. You will guide service on shift, liaise with the kitchen, and help deliver outstanding customer experiences while promoting private hire spaces and events.

Join a vibrant, welcoming pub with a warm atmosphere. You will contribute to training, drive service standards, and support management to meet goals, with a focus on staff development and team

Qualifications

• Experience supervising a busy bar/food service team.
• Ability to train staff and maintain service standards.
• Strong communication with kitchen team.

Responsabilités

• Lead the shift and ensure service standards and safety on duty.
• Coordinate with the kitchen to deliver great customer experiences.
• Promote and manage events, private hires, and venue space.
• Support management to achieve goals and drive performance.
• Be approachable, learn new skills, and encourage ideas.

Connaissances

Leadership on shift

Customer service

Team training

Food & drink knowledge

Description du poste

The Birdcage on Columbia Road is seeking a capable Supervisor to lead a busy bar and front-of-house team in a premium food and drink environment. You will guide service on shift, liaise with the kitchen, and help deliver outstanding customer experiences while promoting private hire spaces and events.

Join a vibrant, welcoming pub with a warm atmosphere. You will contribute to training, drive service standards, and support management to meet goals, with a focus on staff development and team