PSV Chargehand Day

Transportukbus; Twickenham; Hybrid; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Free TfL travel for self and a guest (

Employee assistance programme

Pension scheme with employer/employee

Life insurance

Staff discounts with retailers

Job summary

Transportukbus is seeking a PSV Chargehand Day at Twickenham Depot to lead day-to-day bus maintenance. You will supervise repairs, diagnose faults, and ensure outputs meet safety and quality targets. Expect to coordinate with the Fleet Manager and engineering teams.

The role requires NVQ Level 2, IRTEC/SMT qualifications, and hybrid awareness. Some PCV training may be provided. A strong maths and English background is essential.

Qualifications

• Minimum NVQ level 2 in PSV or HGV maintenance.
• Current IRTEC and SMT qualifications.
• Hybrid awareness and hybrid fault diagnostics qualifications.
• PCV licence is a bonus; training can be provided.
• Strong maths and English; ability to read service manuals.

Responsibilities

• Inspect, repair and maintain buses.
• Check quality of repairs.
• Diagnose mechanical and electronic faults.
• Record faults and work on a tablet.
• Delegate work and monitor outputs.
• Follow safety instructions and report issues.
• Update Service Manager on progress and assist planning.
• Possibly cover some Service Manager tasks when needed.

Skills

Teamwork

Flexibility

Deadlines

Initiative

Safety conscious

Reading manuals

Education

NVQ Level 2 (PSV/HGV)

IRTEC qualification

SMT qualification

PCV licence (bonus)

Tools

Fleet management software

Job description

PSV Chargehand Day

Application Deadline: 6 November 2026

Department: Engineering

Employment Type: Permanent

Location: Twickenham Depot

Reporting To: Fleet Manager

Compensation: £24.26 / hour

Description

Reporting to the Service Manager with the day to day responsibilities for repairing and maintaining the fleet of buses in accordance with the Company’s policies and standards, by ensuring that work is delegated to the team as appropriate and their outputs are monitored, in order to deliver a consistently reliable, safe, high quality work output and results, in line with specified targets, contractual obligations and commercial objectives.

Key Responsibilities

• Inspecting, repairing and maintaining our buses.
• Checking the quality of our repairs.
• Investigating and diagnosing any mechanical and electronic faults.
• Recording those faults, and the work we’ve done to fix them, using a tablet
• Making decisions about road calls.
• Liaising with iBus and the engineering team to avoid lost mileage.
• Delegate work to the team as appropriate and monitor outputs.
• Following safety instructions and reporting any issues.
• Regularly updating the Service Manager on progress, and helping with planning.
• Potentially taking on a few Service Manager responsibilities when they’re away.

Skills, Knowledge and Expertise

• Work 12hr shifts with four days on and four days off.
• Have at least an NVQ level 2 qualification for maintenance and repair of public service vehicles or heavy goods vehicles (or an equivalent international qualification). Rate dependant on qualification level.
• Must have current recognised qualifications in hybrid awareness and hybrid fault diagnostics.
• We’ll need to see evidence of your IRTEC and SMT qualification from the awarding body. If you don’t have an NVQ we’ll need you to pass the IRTEC Service Maintenance Technician exam during your six-month probation.
• Oh, and it’s not essential, but it’d be great if you also have a PCV licence. Don’t worry if you don’t as we would also love to teach you to drive our buses.
• Have a good standard of Maths and English.
• Be able to read and understand instructions and service manuals.
• Know how to use fleet management technical computer systems.
• Be good in a team – whether that’s working with your direct colleagues or beyond.
• Be able to meet deadlines and work flexibly when we need you to (for instance, we might ask you to work from a different depot or take a different shift).
• Be happy to take any training the service manager asks you to.
• Be able to work well using your own initiative.
• Be safety conscious in everything you do.

Benefits

• Free travel on all TfL routes for you and a friend or family member (once you’ve worked with us for three months)
• Free online and face-to-face counselling, legal advice and more through our employee assistance programme
• Our contributory pension scheme – you put in 5% of your salary each month and we’ll add 3% on top. Our pensions also include a death-in-service benefit which pays out a tax-free lump sum if you die while you’re employed by us
• Life insurance (if you sign up to the pension scheme)
• Employee benefits from shops and retailers – including Apple, Adidas, Nike, Vue, Odeon, Sainsbury’s, Asda, Morrisons and more