PSL Repairs and Compliance Administrator

Scottish Federation of Housing Associations; Falkirk; On-site; GBP 32,427 - 40,913; Full time

Benefits offered by this job

Competitive salary

35 days holiday

Opportunity to buy and sell holiday days

Enhanced company sick pay

Employee assistance programme

Cycle to work scheme

Job summary

Scottish Federation of Housing Associations seeks a PSL Repairs and Compliance Administrator located in Falkirk to administer repairs and ensure compliance for properties. The role involves coordinating with tenants and contractors while maintaining repair records in a fast-paced environment.

The ideal candidate will have relevant knowledge of repairing standards and a commitment to excellent customer care, with strong administration skills and proficiency in Microsoft Office.

This is a full-time position, offering a competitive salary and various employee benefits.

Qualifications

• Relevant knowledge of repairing standards in the housing sector.
• Commitment to excellent customer care, tenant participation, and equal opportunities.
• Administration experience in a fast-paced office.
• Good general standard of education.
• Working knowledge of Microsoft Office (Word, Outlook, Excel).

Responsibilities

• Arrange appointments for repairs and safety checks.
• Coordinate with tenants, contractors, colleagues, and landlords.
• Maintain records of repairs and compliance.
• Provide excellent customer care and uphold tenant participation.
• Ensure compliance with housing sector repairing standards.
• Support a fast-paced office environment.

Skills

Knowledge of repairing standards

Customer care commitment

Administration experience

Knowledge of Microsoft Office

Education

Good general standard of education

Job description

PSL Repairs and Compliance Administrator

Location: Central Scotland. Company: Link Group, part of Link Group Ltd delivering The City of Edinburgh Council's Private Sector Leasing Scheme (PSL).

Job Overview

Administer repairs and compliance for PSL properties, liaising with tenants, contractors, colleagues and landlords to coordinate repairs and safety checks, keeping tenants’ homes in good repair.

Responsibilities and Accountabilities

• Arrange appointments for repairs and safety checks.
• Coordinate with tenants, contractors, colleagues and landlords.
• Maintain records of repairs and compliance.
• Provide excellent customer care and uphold tenant participation and equal opportunities.
• Ensure compliance with housing sector repairing standards.
• Support a fast‑paced office environment with efficient time management.

Qualifications

• Relevant knowledge of repairing standards in the housing sector.
• Commitment to excellent customer care, tenant participation and equal opportunities.
• Administration experience in a fast‑paced office.
• Good general standard of education.
• Working knowledge of Microsoft Office (Word, Outlook, Excel).

Benefits

• Competitive salary (£32,427.00‑£40,913.00 per annum), reviewed annually.
• 35 days’ holiday per year (inclusive of public holidays) pro rata with additional holiday after 1 year of service.
• Opportunity to buy and sell holiday days.
• Enhanced company sick and family friendly pay.
• Access to paid qualifications, learning and development opportunities, and funded professional membership.
• Defined contribution pension with matched employer contributions.
• Salary Exchange car leasing scheme.
• Healthcare cash plan with discounts.
• Employee assistance programme.
• Corporate clothing vouchers.
• Credit union savings and borrowing scheme.
• Cycle to work scheme.
• Discounts on mobile airtime plans.

Legal and Equal Opportunity

Level 1 Disclosure check under the Disclosure (Scotland) Act 2020.

We welcome applications from people of all backgrounds, including disabled candidates who meet the essential criteria. Our offices are fully accessible and we are a Disability Confident Leader.

Salary: £32,427.00‑£40,913.00 per annum (dependent on skills and experience). Location: Link’s Edinburgh office. Hours of Work: 37.5 hours per week, Monday to Friday. Job Type: Full Time.