Proposition Design Lead for Customer & Growth

Tenth Revolution Group; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Tenth Revolution Group is seeking an experienced Proposition Design Manager to join the Customer & Marketing Strategy team in the UK. You will lead innovation and proposition development from discovery through implementation, identifying opportunities, validating ideas, and bringing successful solutions to market.

You will manage research programs, translate insights into strategic recommendations, and mentor junior colleagues while collaborating with strategy, design, data, and technology

Qualifications

• Strong qualitative and quantitative research skills.

Responsibilities

• Leading proposition design engagements and managing delivery against timelines, budgets, and quality expectations.
• Conducting and overseeing qualitative and quantitative research, including customer interviews, surveys, competitor analysis, and market assessments.
• Translating research findings into actionable insights, opportunity areas, and strategic recommendations.
• Designing and iterating new products, services, experiences, and business models using hypothesis-driven and experimentation-led approaches.
• Creating prototypes, customer journeys, value propositions, operating models, and MVP concepts for testing and validation.
• Facilitating workshops, stakeholder interviews, co-creation sessions, and innovation sprints.
• Building trusted relationships with clients and presenting recommendations confidently to senior stakeholders.
• Mentoring and developing junior consultants, designers, and researchers.
• Collaborating with multidisciplinary teams across strategy, service design, product design, and technology functions.
• Supporting business development activities and helping grow our proposition design capability.

Skills

Qualitative research

Quantitative research

Stakeholder mgmt

Leadership

Workshop facilitation

Go-to-market strategies

Agile delivery

Prototyping

Client-facing

Tools

PowerPoint

Excel

Figma

Miro

Adobe XD

AI tools / LLMs

Job description

Tenth Revolution Group is seeking an experienced Proposition Design Manager to join the Customer & Marketing Strategy team in the UK. You will lead innovation and proposition development from discovery through implementation, identifying opportunities, validating ideas, and bringing successful solutions to market.

You will manage research programs, translate insights into strategic recommendations, and mentor junior colleagues while collaborating with strategy, design, data, and technology