Customer Proposition Lead

Stopgap - Marketing, Digital & Creative Recruitment; Greater London; Hybrid; GBP 35,000 - 58,000; Full time

Benefits offered by this job

Flexible, hybrid working

Excellent benefits

Job summary

Stopgap - Marketing, Digital & Creative Recruitment is seeking an experienced Customer Propositions Lead to own and shape strategic propositions. You will work at the intersection of insight, product and marketing to take ideas from concept to market, translating customer needs into compelling positioning and messaging.

The role offers permanent, hybrid working with a salary up to £57,500 plus excellent benefits.

Qualifications

• Proven track record in proposition development and/or product marketing.
• Strong commercial mindset with strategic thinking ability.
• Experience translating customer and market evidence into propositions.
• Excellent senior stakeholder management across cross-functional teams.

Responsibilities

• Developing customer propositions informed by insight and behavioural understanding.
• Translating complex products, services and information into compelling narratives.
• Working closely with senior stakeholders and product, marketing and specialist teams to translate strategy into activity.

Skills

Proposition development

Product marketing

Commercial mindset

Strategic thinking

Stakeholder management

Job description

Great opportunity for an experienced Customer Propositions Lead with strong strategic experience and commercial acumen

THE OPPORTUNITY

This is a role with genuine ownership and influence, giving you the opportunity to shape strategic decisions and help determine how key areas of the portfolio develop.

Sitting at the intersection of customer insight, product and marketing, you’ll take ideas from insight through to market, understanding customer needs and behaviours, identifying opportunities, and developing positioning and messaging.

What You’ll Be Doing

• Developing customer propositions informed by insight and behavioural understanding
• Translating complex products, services and information into compelling narratives
• Working closely with senior stakeholder and product, marketing and specialist teams to translate strategy into activity

What We’re Looking For

• As the successful candidate, you have an excellent track record of proposition development and/or product marketing.
• More important than the sector you come from, is your commercial mindset and your ability to think strategically.
• You have extensive experience of translating customer and market evidence to inform decisions and develop compelling propositions.
• Excellent senior stakeholder management skills and the ability to work effectively across different teams and areas of expertise

WHY YOU’LL LOVE IT

• Permanent role
• Flexible, hybrid working
• Salary up to £57,500 plus excellent benefits

You MUST have the right to work in the UK - visa sponsorship is not available.