Property Surveyor

Metropolitan Thames Valley; Greater London; Hybrid; GBP 50,000 - 52,000; Full time

Job summary

Metropolitan Thames Valley in London is seeking an experienced Property Surveyor to lead investigations and manage non-routine repairs, disrepair claims, damp and mould issues, and major defects.

You will apply building diagnostics, HHSRS framework, and NHF Schedule of Rates to ensure safe, compliant homes while delivering value for money and excellent resident-focused service. A full driving licence and willingness to travel across Hackney, Islington, Haringey and surrounding areas are required.

Qualifications

• Proven track record in managing and resolving complex property repairs
• Strong knowledge of housing construction and maintenance diagnostics
• Experience applying HHSRS framework to identify hazards
• Excellent communication and stakeholder engagement

Responsibilities

• Diagnose and resolve non-routine repairs, damp and mould issues
• Lead investigations of disrepair claims and insurance works
• Provide technical guidance and post-inspection support
• Collaborate across departments to ensure safe, well-maintained homes

Skills

Damp & mould diagnostics

NHF Schedule of Rates

HHSRS framework

Building pathology

Communication skills

Collaborative working

Job description

Join Us as a Property Surveyor – Make a Lasting Impact on Homes and Lives

Salary: £49,526 - £52,132

Location:North and East London, covering areas across Hackney, Islington, Haringey and surrounding neighbourhoods.

Full Time Permanent -37.5 hours per week

Are you a skilled and solution-focused surveyor with a passion for diagnosing and resolving complex property issues? Do you thrive in a fast-paced environment where your expertise improves lives and protects vital housing assets?

We’re on the lookout for an experienced Property Surveyor to play a key role in our dynamic Property Directorate. This is your opportunity to take ownership of challenging repairs, structural issues, and major defects—delivering real results for our residents while balancing quality, compliance, and value for money.

In this pivotal role, you’ll lead the investigation and resolution of non-routine repairs, disrepair claims, damp and mould issues, and ad hoc planned replacements. You’ll bring a proactive and resident-focused mindset, working collaboratively across departments to ensure every home is safe, secure, and well-maintained.

What You’ll Be Doing

• Be the go-to expert across the Property Directorate for diagnosing and resolving complex building faults.
• Independently manage a varied caseload including damp and mould, insurance works, disrepair claims, and more significant or specialist repairs.
• Lead on the accurate diagnosis of building issues, applying your strong knowledge ofdamp and mould,HHSRS, andbuilding pathologyto identify and categorise Category 1 & 2 hazards.
• Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works.
• Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight.
• Review and advise on home improvement requests with a focus on safeguarding our housing stock.
• Play an active role in cross-team initiatives that drive business improvement and enhance the resident experience.

What You’ll Bring

• A proven track record in managing and resolving complex property repairs and maintenance issues.
• A deep understanding of housing construction, maintenance diagnostics, and theNHF Schedule of Rates.
• Strong grasp of damp and mould diagnostics and the ability to apply theHHSRS frameworkeffectively.
• Excellent communication and interpersonal skills, with a talent for translating technical issues into clear, resident-friendly solutions.
• A genuine curiosity, commitment, and drive to fix things right, the first time—within budget and to the highest standard.
• Experience working collaboratively with both technical and non-technical teams.

Additional Information

• The nature of this role means that the post holder may come in to contact with vulnerable adults. To meet our commitment to providing safe, high quality services to our customers we will complete abasiccheck with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years.
• Full driving licence and access to own vehicle for business use is required for this role.