Property Services Support Specialist

Joseph Rowntree Foundation and Joseph Rowntree Housing Trust; New Earswick; On-site; GBP 24,000 - 32,000; Full time

Job summary

Joseph Rowntree Foundation and Joseph Rowntree Housing Trust are seeking a Business Support Officer to provide high-quality administrative and operational support across the Property Services team, helping to strengthen services and support delivery of strategic priorities.

You’ll support repairs, maintenance, compliance and broader property services, ensuring records are accurate and requests are managed effectively while coordinating with residents, contractors and colleagues for clear

Qualifications

• Significant experience in an administrative, coordination or business support role.
• Experience working with business systems, databases or service request platforms.
• Ability to manage high volumes of admin activity including scheduling and correspondence.
• Experience supporting basic financial processes such as purchase orders, invoice processing and procurement administration.
• Strong organisational skills and attention to detail; high quality customer service.

Responsibilities

• Provide high-quality administrative and operational support across the Property Services team.
• Support the delivery of repairs, maintenance, and compliance activities.
• Ensure systems and records are accurate, up-to-date and well maintained.
• Coordinate with residents, contractors and internal teams to manage requests and communicate clearly.

Skills

Administrative experience

Attention to detail

Stakeholder management

MS Office

Data accuracy

Customer service

Tools

Service request platforms

Databases

Job description

Joseph Rowntree Foundation and Joseph Rowntree Housing Trust are seeking a Business Support Officer to provide high-quality administrative and operational support across the Property Services team, helping to strengthen services and support delivery of strategic priorities.

You’ll support repairs, maintenance, compliance and broader property services, ensuring records are accurate and requests are managed effectively while coordinating with residents, contractors and colleagues for clear