Property Services Admin & Operations Coordinator

Joseph Rowntree; New Earswick; On-site; GBP 26,000 - 32,000; Full time

Job summary

Joseph Rowntree Housing Trust is seeking a proactive Business Support Officer to provide administrative and operational support across its Property Services team. You will help manage repairs coordination, maintenance records, and compliance documentation to support efficient frontline delivery.

The role requires excellent organisation, attention to detail and strong communication with residents, contractors and colleagues, plus experience with business systems and Microsoft Office.

Qualifications

• Significant experience in an administrative, coordination or business support role.
• Experience with business systems, databases or service request platforms.
• Ability to manage high volumes of administrative activity including scheduling and correspondence.
• Experience supporting basic financial processes such as purchase orders and invoice processing.
• Excellent organisational skills and ability to manage competing priorities.
• Strong communication skills and proficient in Microsoft Office.

Responsibilities

• Provide administrative and operational support across Property Services.
• Assist with repairs coordination, maintenance records and compliance documentation.
• Coordinate with residents, contractors and internal teams to ensure smooth service delivery.
• Maintain accurate systems and documentation to support service delivery.

Skills

Organised

Attention to detail

Communication skills

Time management

Microsoft Office

Tools

Business systems

Databases

Service request platforms

Purchase orders

Invoice processing

Job description

Joseph Rowntree Housing Trust is seeking a proactive Business Support Officer to provide administrative and operational support across its Property Services team. You will help manage repairs coordination, maintenance records, and compliance documentation to support efficient frontline delivery.

The role requires excellent organisation, attention to detail and strong communication with residents, contractors and colleagues, plus experience with business systems and Microsoft Office.