Property Sales Progressor

Accent Group Ltd; Peterborough; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

28 days holiday

Health plan

Car leasing options

Pension schemes

Career development

Job summary

Accent Group Ltd in Peterborough is seeking a Property Sales Progressor to work hybrid, coordinating with customers, solicitors and stakeholders from reservation to exchange. The role emphasizes initiative, strong organisation, and proactive customer service to hit targets.

The ideal candidate has housing or secondary sales experience, excellent communication, and familiarity with MS Office; salary is £30,152 with progression opportunities in a dynamic team.

Qualifications

• Proven experience in sales within housing or property sector.
• Initiative and proactive attitude to resolve queries.
• Strong organisational skills with ability to manage multiple deadlines.
• Excellent written and verbal communication with customers and stakeholders.

Responsibilities

• Coordinate with customers, solicitors and stakeholders to keep transactions on track.
• Support Sales Advisors to move reservations through to exchange.
• Deliver a seamless customer experience while meeting targets.

Skills

Sales experience

Customer service

Organisation

MS Office

Communication

Tools

Microsoft Office

Job description

A place to make things happen

Location: Peterborough, Hybrid

Salary: £30,152 per annum

Permanent, 35 hours per week, Monday – Friday 9am to 5pm

We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.

We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.

If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.

About The Role

As a Property Sales Progressor, you’ll work closely with Sales Advisors to ensure smooth, efficient transactions across new-build, resale, and shared ownership homes. From reservation to exchange, you’ll coordinate with customers, solicitors, and stakeholders to keep everything on track.

Your organisation, proactive mindset, and commitment to great service will be key to meeting targets and delivering a seamless customer experience. Experience in housing or secondary sales processes - such as staircasing, Right to Buy/Acquire, or remortgaging - would be a bonus, helping you hit the ground running.

You’ll play a vital role in helping Accent create high-quality homes and thriving communities - bringing ideas and initiative to improve how we work and enhance satisfaction every step of the way.

What’s in it for you?

• Satisfying Work: We’ve helped over 200 people move into their new homes this year and you will play a vital role in supporting the process while enjoying the variety of a fast-moving role.
• Targets & Rewards: Progress sales through to completion in 60 days, and with a strong build pipeline, you’ll enjoy a continuous flow of customers to support.
• Customer Relationships: Get to know your customers personally, providing a seamless experience as you guide them through the process and facilitate their next steps in homeownership.
• Great Career Step: This is an excellent opportunity to build your career in Property Sales with a company that values your contributions.

Salary

The salary for the Property Sales Progressor is £30,152 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About You

• Proven experience in a sales environment within the housing or property sector.
• You take initiative, reaching out to customers by phone to resolve queries, build trust, and deliver excellent service.
• Strong organisational skills with the ability to manage multiple tasks and deadlines simultaneously.
• Proficient in Microsoft Office, including Word, Excel, and Outlook, and experience in maintaining accurate database records.
• Excellent communication skills, both written and verbal, with the ability to build positive relationships with customers and external stakeholders.
• Knowledge of the conveyancing process.
• A proactive attitude, with a commitment to providing exceptional customer service and meeting performance targets.

The successful applicant will be subject to pre‑employment checks, such as DBS and social media screening, before an offer is confirmed.

Property Sales Progressor Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect

A Teams interview with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.

Planned date: 2nd October via Teams

Stage 2: A Place to Show Your Strengths

A roles related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.

Planned date: 8th October at our Peterborough office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confidence at every step.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.

Because this isn’t just a workplace – it’s a place to belong.

If you have any queries about the role, please email: [e-mail]

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.