Property Relationship Manager

Thornley Groves Ltd; Chester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Discounts app

Wellbeing resources

Counselling support

Smart Tech Scheme

Cycle2Work

Family Leave

Base pay + commission

Pension plan

Professional development

Job summary

Thornley Groves Ltd in Chester is looking for a Property Relationship Manager to join our team. This full-time, permanent role requires no previous property management experience and offers a clear path to develop relationships with tenants and landlords, while delivering outstanding customer service.

You’ll work Monday to Friday, with an annual OTE of up to £31,000, and enjoy a range of staff benefits through Lomondlife, including wellbeing resources, discounts, and pension support.

Qualifications

• No formal property management experience required.
• Strong communication and customer service skills.
• Comfortable working in a busy office.

Responsibilities

• Preparing and negotiating tenancy renewals
• Completing property inventories and regular inspections
• Maintaining and reporting accurate file notes
• Delivering exceptional customer service

Job description

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. This is a full-time, permanent position located at Chester. No previous property management experience necessary. You'll enjoy a standard work week of Monday to Friday, no weekend work! We are offering an OTE of up to £31,000, depending on experience Let's talk about the role. It involves:

• Preparing and negotiating tenancy renewals
• Completing property inventories & carriage out regular property inspections
• Maintaining & reporting accurate file notes
• Delivering exceptional customer service
  Excellent Customer Service Skills
• Articulate thinker
• Great Communicator
• Comfortable working in a busy office
  Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
  At Thornley Groves, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here’s what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Planning for retirement? We've got you covered with that important pension pot.
• We will support your professional development by funding your professional qualifications So you can reach your full potential and build your career ...

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you.