Property Management Team Manager

Thornley Groves Estate Agents; Salford; On-site; GBP 41,000 - 52,000; Full time

Benefits offered by this job

Health & wellbeing

Learning & development

Holidays & enhanced leave

Lifestyle perks

Life assurance

Job summary

Thornley Groves Estate Agents in Manchester is seeking an experienced Property Management Team Manager to lead a high-performing team and drive operational excellence. The role focuses on coaching, development, landlord relations, and ensuring top service standards across residential management.

The package starts at £41,000+ with opportunities for growth and a strong benefits portfolio. Join a business unit within a leading property group and contribute to strategic goals while supporting team

Qualifications

• Experience leading a property management team.
• Residential property management experience required.
• ARLA qualification or equivalent preferred.

Responsibilities

• Lead and inspire a high-performing property management team through regular coaching, training, and development.
• Drive operational excellence by ensuring compliance, quality control, and continuous improvement.
• Build strong relationships with landlords and resolve issues with professionalism and care.
• Oversee recruitment, onboarding, and team growth while championing motivation and recognition.
• Report key performance metrics and contribute to strategic goals.

Skills

Team Leadership

Team Development

Communication

Education

ARLA qualification or equivalent

Job description

We believe great outcomes begin with great people

Who we are;

Welcome to Thornley Groves Estate Agents - Now part of Lomond, the UK’s leading property group. Thornley Groves Estate Agents combines extensive local insight with the resources of a wider network.

We are looking for an experienced Property Management Team Manager to join us in Manchester!

We are offering a competetive package of £41,000+ for this position

The role;

• Lead and inspire a high-performing team through regular coaching, training, and development
• Drive operational excellence by ensuring compliance, quality control, and continuous improvement
• Build strong relationships with landlords and resolve issues with professionalism and care
• Oversee recruitment, onboarding, and team growth while championing motivation and recognition
• Report key performance metrics and contribute to strategic goals

What we are looking for;

• A proven leader with a passion for people and property
• Organised, empathetic, and solutions-focused
• Ideally ARLA qualified or adjacent
• Experienced in residential property management required.
• Team Leadership and Team Development
• Confident communicator with a proactive mindset
• Able to juggle multiple priorities while keeping the team energised

Reward & Benefits;

Health & Wellbeing - Access to our smart spending app with discounts at 900+ retailers, wellbeing resources, free counselling, and a Virtual GP service.

Learning & Development - We’ll support your professional growth with funded qualifications and over 90 in house training programmes.

Holidays & Enhanced Leave - 28 days’ holiday inclusive of bank holidays, your birthday off, the option to buy extra days, and enhanced family friendly leave (Neonatal, maternity, paternity, adoption & IVF).

Lifestyle Perks - Cycle2Work scheme, Smart Tech scheme for the latest gadgets, and celebrations for long service.

Security & Support - Life assurance cover to protect your loved ones.

At Thornley Groves Estate Agents, diversity and inclusion are at the heart of what we do.

We welcome applicants from all backgrounds, nationalities, abilities, and perspectives.

We’re also committed to ensuring an inclusive and accessible recruitment process. If you require any adjustments or support during the application or interview stage, just let us know — we’ll be happy to help.

Join us and experience a workplace that truly values you.