Property Relationship Manager

Thornley Groves Estate Agents; Altrincham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Smart Spending App

Wellbeing centre resources

Employee Assistance Programme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced Family Friendly Leave

Commission & bonuses

Pension scheme

Professional qualifications funding

Company socials

Job summary

Thornley Groves Estate Agents in Altrincham is seeking a Property Relationship Manager to manage tenancy renewals, inventories, inspections and deliver outstanding customer service within our energetic lettings team.

You will work on-site in a busy office, build strong relationships with tenants and landlords, and contribute to a professional, growth‑minded environment that supports your development and rewards performance.

Qualifications

• Excellent Customer Service Skills.
• Articulate thinker.
• Great communicator.
• Comfortable working in a busy office.

Responsibilities

• Preparing and negotiating tenancy renewals.
• Completing property inventories & carrying out regular property inspections.
• Maintaining & reporting accurate file notes.
• Delivering exceptional customer service.

Skills

Customer Service

Articulate Thinker

Great Communicator

Busy Office

Job description

Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. This is a full-time, permanent position located in Altrincham.

Let's talk about the role. It involves:

• Preparing and negotiating tenancy renewals
• Completing property inventories & carrying out regular property inspections
• Maintaining & reporting accurate file notes
• Delivering exceptional customer service

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:

• Excellent Customer Service Skills
• Articulate thinker
• Great Communicator
• Comfortable working in a busy office

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!