Property Portfolio Manager - Residential

Madison Berkeley; Greater London; Hybrid; GBP 52,000 - 78,000; Full time

Benefits offered by this job

28 days annual leave

Birthday off

Private healthcare after two years

Regular team socials

Appraisals

Job summary

Madison Berkeley is recruiting a Property & Portfolio Manager for its Central London team, overseeing around 100 residential properties in Soho and Bloomsbury. This hybrid role focuses on portfolio ownership and landlord/tenant relationships.

Based in Soho with four office days per week, you will handle inspections, maintenance, rent collection, renewals and compliance, coordinating with contractors and finance.

Qualifications

• Four years’ residential property management experience.
• Independent portfolio management experience.
• Central London experience is useful.
• ARLA qualification advantageous or willingness to work towards it.

Responsibilities

• Act as main contact for landlords and tenants, providing updates and guidance.
• Carry out inspections and organise maintenance (proactive, reactive, emergency).
• Appoint contractors, monitor works and manage budgets.
• Oversee rent collection and arrears; collaborate with finance.
• Manage renewals, rent reviews, deposits, check-outs and end-of-tenancy negotiations.
• Keep compliance, notices and property records up to date.
• Liaise with freeholders and block managing agents on service charges.

Skills

Property management

Landlord relations

Budget management

Contractor coordination

Education

ARLA Propertymark (advantageous)

Job description

Hybrid

Madison Berkeley is working with an established independent residential agency to recruit a Property & Portfolio Manager for its growing Central London team managing homes across some of Central London’s most established residential estates.

This is a great opportunity for someone who enjoys taking ownership of their portfolio, building relationships with landlords and tenants, and seeing matters through from start to finish.

You’ll manage approximately 100 residential properties across Soho and Bloomsbury, working with a mix of private landlords and established London estate clients. With the properties concentrated in one patch, you’ll have the opportunity to get to know your portfolio properly and build strong relationships on the ground.

The opportunity

Reporting to the Head of Property Management, you’ll take responsibility for the full management lifecycle, supported by colleagues across lettings, operations and finance.

The department is growing, with investment in property management technology and automation. There’s scope to contribute ideas, improve processes and help shape how the portfolio is managed.

Your responsibilities will include:

• Acting as the main point of contact for landlords and tenants, providing clear advice and regular updates.
• Carrying out inspections and organising proactive, reactive and emergency maintenance.
• Appointing contractors, monitoring works and managing expenditure within agreed budgets.
• Overseeing rent collection and arrears, working closely with the finance team.
• Managing renewals, rent reviews, deposits, check-outs and end-of-tenancy negotiations.
• Keeping compliance requirements, statutory notices and property records up to date.
• Liaising with freeholders and block managing agents on building and service charge matters.

About you

Must have around four years’ residential property management experience, with a track record of independently managing your own portfolio.

Central London experience would be particularly useful, whether gained within a residential agency, managing agent or estate management team. Above all, you’ll be organised, confident dealing with landlords, tenants and contractors, and comfortable taking responsibility for resolving issues.

A sound understanding of residential compliance and legislation is essential, alongside confidence handling rents, deposits, invoices and budgets. An ARLA Propertymark qualification would be advantageous, although candidates keen to work towards it are also welcome.

The package

• 28 days’ annual leave inc. bank holidays + Birthday off
• Flexibility over Christmas
• Private healthcare after two years’ service.
• Regular team socials, appraisals and recognition initiatives.

The role is based in Soho, ideally with four days a week in the office.