Property Portfolio Manager

Prince Personnel Limited; Shrewsbury; On-site; GBP 24,750 - 30,250; Full time

Benefits offered by this job

Company car

Mobile phone

Salary progression on qualification

Job summary

Prince Personnel Limited is seeking a Property Portfolio Manager in Shrewsbury to oversee a diverse portfolio of residential and mixed-use properties, ensuring high service standards and compliance.

You will perform site visits, manage client relationships, coordinate maintenance and budgets, and work on-site most of the week with one day out.

Full training and progression opportunities are provided, with a salary of £27,500 plus benefits.

Qualifications

• Excellent communication and interpersonal skills.
• Organised and proactive with strong attention to detail.
• Full UK driving licence and willingness to travel across portfolio.

Responsibilities

• Manage a portfolio of residential and mixed-use properties while delivering exceptional client service.
• Carry out regular site inspections and produce reports on maintenance or compliance needs.
• Coordinate planned and reactive maintenance within agreed timescales.
• Appoint and monitor contractors, obtain quotes and ensure health and safety compliance.
• Ensure properties remain compliant with legislation, including safety records and risk assessments.
• Prepare and manage annual service charge budgets with clients and accounts team.
• Monitor expenditure and provide financial updates to clients.
• Arrange and attend client, resident and management company meetings and follow up actions.
• Handle enquiries from clients and residents, resolving issues professionally.
• Assist with insurance claims and ensure appropriate policies are in place.
• Support lease compliance in collaboration with clients and advisers.
• Coordinate major works projects with surveyors and contractors.
• Keep accurate property records and manage administration promptly.
• Develop strong relationships across the portfolio to support business growth.

Job description

Property Portfolio Manager

Shrewsbury

£27,500 + Company Car + Mobile + Progression to a higher salary once qualified.

Permanent.

We are delighted to be supporting an established and highly regarded business in their search for a Property Manager to join their growing team. This is a varied and rewarding role where you'll be responsible for managing your own portfolio of residential developments, building strong relationships with clients, residents and contractors while ensuring properties are maintained to a high standard and all statutory obligations are met. Whilst working on site most of the week, typically 1 day a week you will be out in the field, visiting sites and meeting with clients and to do an audit. The client doesn’t need any property management experience; they will provide full training and give access to qualifications that can help develop your career within this role.

Key Responsibilities

• Manage a portfolio of residential and mixed-use properties, delivering an exceptional level of customer service to clients, leaseholders and residents.
• Carry out regular site inspections, producing reports and identifying maintenance or compliance requirements.
• Coordinate planned and reactive maintenance, ensuring works are completed to a high standard and within agreed timescales.
• Appoint, manage and monitor contractors, obtaining quotations where required and ensuring all contractors comply with Health & Safety legislation.
• Ensure all properties remain compliant with relevant legislation, including maintaining accurate Health & Safety records, risk assessments and fire safety requirements.
• Prepare and manage annual service charge budgets, working closely with clients and the accounts team throughout the budgeting and year-end process.
• Monitor expenditure, approve works within agreed authority levels and provide financial updates to clients where required.
• Arrange and attend client, resident and management company meetings, preparing agendas, meeting notes and following up on agreed actions.
• Handle a wide variety of client and resident enquiries, resolving issues professionally and efficiently while maintaining excellent customer relationships.
• Assist with insurance claims and ensure appropriate property and liability insurance arrangements remain in place.
• Support the management of lease compliance issues, working with clients and professional advisers where necessary.
• Coordinate major works projects by liaising with surveyors, contractors and specialist consultants where appropriate.
• Keep accurate property records and ensure all administration is completed in a timely and organised manner.
• Build strong working relationships across your portfolio while identifying opportunities to further develop existing client relationships and support business growth.

About You

To be successful in this role you'll be an organised and proactive individual who enjoys building relationships and providing an outstanding level of customer service. You'll be comfortable managing multiple priorities, solving problems and making informed decisions while maintaining excellent attention to detail.

You’ll also have:

• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Confidence dealing with clients, contractors and residents at all levels.
• Good commercial awareness and problem-solving skills.
• Strong IT, literacy and numeracy skills.
• A full UK driving licence and willingness to travel regularly across your property portfolio.

What’s on Offer

This is an excellent opportunity to join a well-established organisation that genuinely values customer service and long-term client relationships. You'll enjoy a varied role, plenty of autonomy, ongoing professional development and the opportunity to build a successful long-term career within an established property management business.

Equality & Diversity Statement

We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.