Property Portfolio Admin: Client-Centric & Efficient

Tate Recruitment; Guildford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Tate Recruitment represents a client based in Guildford seeking to expand their property team. This role involves effectively managing a portfolio of properties and ensuring client requirements are delivered in line with service agreements.

Responsibilities include maintaining accurate records, professional communications with clients and suppliers, and supporting senior staff during busy periods while helping the team meet KPIs such as price achieved, time to sell, and stock turnover.

Qualifications

• Property experience isn’t essential but can prove helpful.
• Being able to multi task and organisational skills are helpful.
• Maintain accurate manual and computer records for each property in line with company procedures and client requirements.
• Ensure the key performance indicators are met in relation to price achieved, time to sell, percentage under offer and stock turnover.
• All written and verbal communications with clients, suppliers and third parties are conducted in a business-like and professional manner.
• Promptly deal with incoming calls in professional and business-like manner and offer assistance in absence of the responsible person.

Responsibilities

• To effectively manage a portfolio of properties ensuring that the requirements of clients are delivered in accordance with agreed service level agreements.
• To demonstrate within your day-to-day role appropriate controls to ensure the customer is at the heart of everything you do.
• Maintain accurate manual and computer records for each property, in line with company procedures and client requirements.
• To ensure the key performance indicators are met in relation to price achieved, time to sell, percentage under offer and stock turnover
• Ensure all written and verbal communications with clients, suppliers and all third parties are conducted in a business like and professional manner
• Action, record and file all incoming post, faxes and emails.
• Promptly deal with incoming telephone calls in professional and business-like manner and offer assistance in the absence of the person who the call is intended for.
• From time to time assist the Assistant Team Manager/Team Manager with ad hoc projects.
• To provide assistance to the Senior Property Sales Advisor/Team Manager as well as assistance to other team members during busy and holiday periods.

Skills

Multi-tasking

Organisational skills

Portfolio management

Job description

Tate Recruitment represents a client based in Guildford seeking to expand their property team. This role involves effectively managing a portfolio of properties and ensuring client requirements are delivered in line with service agreements.

Responsibilities include maintaining accurate records, professional communications with clients and suppliers, and supporting senior staff during busy periods while helping the team meet KPIs such as price achieved, time to sell, and stock turnover.