Property Operations & Client Experience Coordinator

Knight Frank; Needham Market; On-site; GBP 26,000 - 38,000; Full time

Job summary

Knight Frank in Cirencester is recruiting a Business Support Coordinator to join the Country Residential sales division. You will support customer experiences, manage admin tasks, and help ensure compliant operations across multiple teams.

The role requires 2+ years in an admin/office environment, strong Microsoft Office skills, and a collaborative, proactive approach. Competitive salary and local opportunity are offered.

Qualifications

• 2+ years' experience in an admin/operations role preferred.
• Proficient in Microsoft Office applications.

Responsibilities

• Provide exceptional internal and external customer experience in every interaction.
• Assist with answering calls, welcoming clients and capturing accurate information.
• Manage office inboxes and coordinate property visits; maintain a tidy reception.
• Create and manage contacts, property records and instructions in the CRM.
• Deliver and update processes to adhere to internal and external compliance.
• Collaborate with departments to support best practice and audits.
• Prepare reports for meetings and support performance monitoring.
• Liaise with clients to obtain necessary documents and ensure filing accuracy.

Skills

Office administration

Written English

Communication

Attention to detail

Team player

Calm under pressure

Proactive

Adaptable

Tools

Microsoft Office

Job description

Knight Frank in Cirencester is recruiting a Business Support Coordinator to join the Country Residential sales division. You will support customer experiences, manage admin tasks, and help ensure compliant operations across multiple teams.

The role requires 2+ years in an admin/office environment, strong Microsoft Office skills, and a collaborative, proactive approach. Competitive salary and local opportunity are offered.