Property Officer

Almond Housing Association Ltd.; Livingston; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

36 hours/week

9-day fortnight

Hybrid working

Office in Livingston

Pension with 10% employer contribution

Work-life balance culture

Job summary

Almond Housing Association Ltd. in Livingston invites applications for a Property Officer to support management and maintenance of our housing portfolio, ensuring safe, high-quality homes and excellent customer service.

You'll work within the Asset Management team, coordinating repairs, inspections, and compliance across health and safety, fire, asbestos and gas, and collaborate with tenants, contractors and external partners.

Qualifications

• An HND in a building-related discipline, or equivalent relevant experience.
• Substantial experience working across a property portfolio and coordinating property-related activity across departments.
• Significant experience of repairs, voids, inspections, risk assessments, stock condition surveys and statutory compliance.
• Strong understanding of contractor coordination, asset records, invoice verification, financial system updates and safe working practices.
• Excellent communication, organisational and IT skills, with the ability to prioritise a varied workload and work well under pressure.
• A full UK driving licence and access to a car for work purposes, with lone working, PPE and ladder handling capability.

Responsibilities

• Instructing, monitoring and controlling repairs for tenants and factored owners, including void works, to support KPI delivery.
• Carrying out inspections, risk assessments and stock condition surveys, recording accurate data and prioritising works.
• Applying statutory compliance requirements, including health and safety, fire, asbestos and gas, to maintain legal and organisational standards.
• Liaising with contractors, consultants, suppliers and external bodies to arrange works, monitor progress and verify outcomes.
• Maintaining asset and repairs records, processing invoices and vouchers, and inputting accurate financial information to systems.
• Providing clear advice, resolving routine and moderately complex property issues, handling first stage complaints and escalating high-risk matters where required.

Skills

Property management

Contractor liaison

Data recording

IT skills

Communication

Driving licence

Education

HND in building-related discipline

Job description

Our Mission - Homes, people and communities to be proud of.

Our Vision - Striving to improve life experiences and opportunities.

About the Role

Following a recent successful appointment to the team, we are looking to recruit a further experienced and motivated Property Officer to support the effective management and maintenance of our property portfolio, helping us deliver safe, high-quality homes and excellent customer service.

This is a varied role within our Asset Management team, with responsibility for instructing and monitoring repairs, delivering void works, carrying out inspections and surveys, maintaining accurate records, and helping ensure statutory compliance across areas such as health and safety, fire, asbestos and gas.

You’ll work closely with tenants, factored owners, colleagues, contractors and external partners to resolve property enquiries, coordinate works, support project outcomes and contribute to continuous improvement across our property services.

About Us

We’re a small organisation that makes a big impact in the communities where our tenants live. At Almond, we focus on what WORKS for our customers and colleagues. Our values are:

• Work together
• Open to change
• Respect
• Kindness
• Social

If you’re someone who takes pride in delivering excellent customer service, has strong technical property knowledge and shares our values, we’d love to hear from you.

What You’ll Be Doing

• Instructing, monitoring and controlling repairs for tenants and factored owners, including void works, to support KPI delivery
• Carrying out inspections, risk assessments and stock condition surveys, recording accurate data and prioritising works
• Applying statutory compliance requirements, including health and safety, fire, asbestos and gas, to maintain legal and organisational standards
• Liaising with contractors, consultants, suppliers and external bodies to arrange works, monitor progress and verify outcomes
• Maintaining asset and repairs records, processing invoices and vouchers, and inputting accurate financial information to systems
• Providing clear advice, resolving routine and moderately complex property issues, handling first stage complaints and escalating high-risk matters where required

What We’re Looking For

• An HND in a building-related discipline, or equivalent relevant experience
• Substantial experience working across a property portfolio and coordinating property-related activity across departments
• Significant experience of repairs, voids, inspections, risk assessments, stock condition surveys and statutory compliance
• Strong understanding of contractor coordination, asset records, invoice verification, financial system updates and safe working practices
• Excellent communication, organisational and IT skills, with the ability to prioritise a varied workload and work well under pressure
• A full UK driving licence and access to a car for work purposes, with the ability to undertake lone working, use PPE and carry or move ladders where required.

Why Join Us

• You’ll play an important role in maintaining safe, high-quality homes and protecting our assets
• You’ll work on a varied range of property matters, repairs, inspections, compliance activity and project support
• You’ll join a values-led organisation committed to collaboration, respect and continuous improvement
• You’ll help deliver services that make a direct difference to customers and communities

What We Offer

• Working hours: 36 hours over Monday to Friday
• 9‑day fortnight option: Every other Friday as a rest day
• Hybrid working: Minimum of 2 days per week in the office
• Office location: Livingston
• A varied property role supporting repairs, inspections, compliance and asset management activity
• The opportunity to work collaboratively across the organisation and with external partners to deliver positive outcomes
• A rewarding role helping maintain safe homes, strong communities and excellent customer service

Benefits include:

• Excellent work/life balance culture
• Access to online health and wellbeing services
• Pension scheme from day one with a 10% employer contribution

Equal Opportunities
Almond is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to creating an inclusive workplace and will consider all applicants fairly. Reasonable adjustments are available throughout the recruitment process.