Property Manager - Hammersmith

Dexters Estate Agent Group; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading estate agent group in London is seeking a Property Manager to join their team, focusing on delivering exceptional service to landlords and tenants. This role involves managing compliance, inspections, and enhancing customer relationships across their portfolio. The successful candidate will enjoy a range of benefits including generous holidays and commission opportunities.

Benefits

Generous reward packages with uncapped commission

Fast track career options

Pension contribution scheme

Comprehensive training programme

Team and social events

Birthday day off

Generous holiday allowance, 25 days+

Paid day off to volunteer

Wellbeing support

Beauty and fitness discounts

Qualifications

• Previous property management experience essential.
• Strong negotiator with excellent communication skills.
• Ability to cope well under pressure.

Responsibilities

• Ensure properties are legal, safe, and ready for occupation.
• Deliver five-star service to landlords and tenants.
• Undertake administrative tasks and resolve issues efficiently.

Skills

Negotiation

Communication

Customer Service

Attention to Detail

Teamwork

Problem Solving

Job description

We are looking for a Property Manager to join us and act as an ambassador for the company. Supporting our Lettings business as part of the Tenancy and Property Management Teams, providing consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio.

Salary: Subject to portfolio experience

Hours: Monday-Friday 8.30am-5.30pm

Locations: Hammersmith

Key Responsibilities:

• Work closely with your Property Management team ensuring all properties are legal, safe and ready for occupation
• Deliver a five-star service to our landlords and tenants through the life cycle of a fully managed property including
• Carry out Pre-Tenancy Inspections
• Undertake administrative tasks, keeping records and logs up to date
• Develop strong, long-term relationships with our Landlords and Tenants, ensuring we retain and develop all possible business opportunities
• Checking works are completed and keeping all parties updated
• Helping at the end of tenancies including communication relating to deposit returns
• Resolving issues quickly and efficiently
• Understands the importance of improving the quality of our portfolio by actively promoting our refurbishments team
• Remain up to date with relevant legislation
• Attending regular morning meetings with relevant Lettings teams in their offices, ensuring excellent communication between teams

Requirements & Skills:

• Strong negotiator with excellent communication skills
• Previous property management experience essential
• Able to deliver excellent customer service experience
• Strong attention to detail
• Persistent and tenacious
• Team player
• Natural ability to trouble shoot with a keen desire to succeed
• Ability to cope well under pressure

Company Benefits
- Generous reward packages with uncapped commission
- Fast track career options
- Pension contribution scheme
- Comprehensive training programme from apprenticeship to industry qualifications
- Team and social events
- Birthday day off
- Generous holiday allowance, 25 days+ (including extra days for long service)
- Paid day off to volunteer at the charity of your choice
- Wellbeing support

- Beauty and fitness discounts

- Enhanced Maternity and Paternity

- Season ticket loan

- Cycle to work scheme including Forest bikes