Property Manager

CIH International Housing Group; Warrington; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

25 days' annual leave

Matched pension contributions

Life assurance

Health cash plans

Cycle-to-work scheme

Flexible benefits

Job summary

CIH International Housing Group is looking for a Property Manager to join the Infrastructure team in Warrington. You will manage void and surplus properties for major clients, drive asset onboarding, and identify opportunities to reduce vacancies while ensuring compliance and high service standards.

You will build strong relationships with clients, contractors and internal teams, monitor SLAs and KPIs, and maintain accurate records using TRAMPS. A flexible and agile working approach is supported.

Qualifications

• Previous experience in residential or property management, with confidence managing relationships with clients, tenants and contractors.
• Excellent communication and interpersonal skills, with the ability to build trusted relationships with a range of stakeholders.
• Strong organisational skills, ability to manage multiple priorities and meet deadlines.
• Attention to detail and accuracy in administrative and reporting tasks.
• Problem-solving skills and initiative in day-to-day challenges.
• Customer-focused approach and commitment to high service standards.
• A proactive attitude and ability to learn new systems and technology.
• Knowledge of property compliance requirements and CDM regulations is advantageous.
• Positive, collaborative attitude and ability to work independently or in a team.
• Full UK driving licence and willingness to travel to client properties.

Responsibilities

• Manage a portfolio of void and surplus properties on behalf of major infrastructure clients.
• Oversee the acquisition and onboarding of new assets into the portfolio.
• Identify opportunities to reduce vacancy levels and provide recommendations to clients.
• Build and maintain strong relationships with clients, contractors, security providers and internal stakeholders.
• Manage security requirements and carry out regular audits across the portfolio.
• Assist in the identification and disposal of surplus property where appropriate.
• Work closely with Facilities Management colleagues to ensure compliance before re-letting.
• Manage contractors, including health and safety compliance, quality control, project sign-off and invoice approvals.
• Maintain accurate property and financial records using the TRAMPS property management system.
• Undertake regular property inspections and provide accurate, timely reporting to clients.
• Identify and implement asset management initiatives that improve property performance and value.
• Support identification of strategic development opportunities where applicable.
• Monitor and manage SLAs and KPIs.
• Maintain up-to-date knowledge of property legislation and best practice.

Skills

Property management

Client relations

Organisational skills

Driving licence

Job description

Build the world you want to live in with a career in the infrastructure property sector.

We have an exciting opportunity for a Property Manager to join our growing Infrastructure team in Warrington. Working on behalf of major infrastructure clients, you will take responsibility for a portfolio of void and surplus assets, ensuring properties are managed effectively, remain compliant, and are positioned to maximise value.

This is a varied role offering exposure to a diverse property portfolio and the opportunity to work closely with clients, contractors and internal teams. You'll play a key role in reducing vacancy levels, identifying asset management opportunities and delivering excellent client service, while helping to support the continued growth of our Infrastructure business.

We offer a competitive salary and comprehensive benefits package, including 25 days' annual leave, matched pension contributions, life assurance, and flexible benefits such as additional holiday purchase, health cash plans, and a cycle-to-work scheme. We also support flexible and agile working to help you balance your career and personal commitments.

Main Tasks

• Manage a portfolio of void and surplus properties on behalf of major infrastructure clients.
• Oversee the acquisition and onboarding of new assets into the portfolio.
• Identify opportunities to reduce vacancy levels and provide recommendations to clients.
• Build and maintain strong relationships with clients, contractors, security providers and internal stakeholders.
• Manage security requirements and carry out regular audits across the portfolio.
• Assist in the identification and disposal of surplus property where appropriate.
• Work closely with Facilities Management colleagues to ensure all compliance requirements are met before properties are re-let.
• Manage contractors, including health and safety compliance, quality control, project sign-off and invoice approvals.
• Maintain accurate property and financial records using the TRAMPS property management system.
• Undertake regular property inspections and provide accurate, timely reporting to clients.
• Identify and implement asset management initiatives that improve property performance and value.
• Support the identification of strategic development opportunities where applicable.
• Monitor and manage service level agreements (SLAs) and key performance indicators (KPIs).
• Maintain an up-to-date knowledge of relevant property legislation and industry best practice.

What Will It Take to Be Successful?

• Previous experience in residential or property management, with confidence managing relationships with clients, tenants and contractors.
• Strong communication and interpersonal skills, with the ability to build trusted relationships with a range of stakeholders.
• Excellent organisational skills, with the ability to manage multiple priorities and meet deadlines.
• High levels of attention to detail and accuracy in both administrative and reporting tasks.
• Strong problem-solving skills and the ability to use initiative when managing day-to-day challenges.
• A proactive and customer-focused approach, with a commitment to delivering a high standard of service.
• Confidence using Microsoft Office applications and an aptitude for learning new systems and technology.
• Knowledge of property compliance requirements and CDM regulations would be advantageous.
• A positive, collaborative attitude and the ability to work effectively both independently and as part of a team.
• Full UK driving licence and willingness to travel to client properties as required.