Property Manager

GCB AGENCY RECRUITMENT; Romford; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Pension scheme

Excellent career progression

Ongoing mentoring and professional dev

Job summary

GCB Agency Recruitment is seeking an ARLA-qualified Property Manager to join an independent estate agency in Romford. You will take ownership of a portfolio, work with landlords and tenants, and benefit from mentoring and clear career progression.

As part of a supportive team, you will manage day-to-day maintenance, coordinate repairs, ensure compliance with gas, electrical, and EPC requirements, and build strong relationships with clients while delivering a high level of service.

Qualifications

• ARLA qualification and estate agency background are required.
• Strong knowledge of relevant property legislation, incl. Renters' Reform Act.
• Excellent communication and organisational skills expected.
• Proactive, positive attitude with strong customer service.
• Ability to work effectively as part of a team.

Responsibilities

• Manage day-to-day maintenance and repair requests.
• Order, coordinate and monitor repair works.
• Liaise with contractors and manage contractor payments.
• Ensure all property certification is up to date (gas, electrical, EPC).
• Schedule, order and process mid-term inspections.
• Keep the CRM system accurate and up to date.
• Monitor rent payments and chase arrears.
• Provide ongoing support to landlords and tenants.
• Build and maintain landlord, tenant and contractor relationships.
• Handle calls and enquiries as part of the wider team.
• Work with colleagues to deliver high service levels.

Skills

CRM system experience

Communication

Organisational skills

Teamwork

Customer service

Education

ARLA qualified

Tools

CRM system

Job description

| Property Manager | ARLA Qualified | £30,000+ | Independent Estate Agency |

Are you an experienced, ARLA-qualified Property Manager looking tojoin an independent estate agency whose business is rapidly growing?

We're recruiting for a well-experienced Property Manager to join a strong and supportive team in Romford. This is an excellent opportunity for an ARLA-qualified property professional looking to develop their career within an ambitious and growing business.

You'll have the opportunity to take ownership of a portfolio, work closely with landlords and tenants, and benefit from ongoing mentoring and clear career progression.

The Role

As a Property Manager, you will:

• Manage day-to-day maintenance and repair requests
• Order, coordinate and monitor repair works
• Liaise with contractors and manage contractor payments
• Ensure all property certification is fully up to date, including gas, electrical and EPC requirements
• Schedule, order and process mid-term inspections
• Keep the CRM system accurate and up to date
• Monitor rent payments, process rent and proactively chase arrears
• Provide ongoing support to landlords and tenants
• Build and maintain strong landlord, tenant and contractor relationships
• Handle calls and enquiries as part of the wider team
• Work collaboratively with colleagues to deliver a high level of service
• Ensure compliance with relevant property legislation and regulations

Property Manager requirements:

• ARLA qualified
• Proven estate agency experience
• Previous property management experience
• Strong knowledge of the Renters' Reform Act and other key property legislation
• Excellent communication and organisational skills
• Positive, proactive and can-do attitude
• Strong customer service and relationship-building skills
• Ability to work effectively as part of a team
• Professional and solutions-focused approach

What's on Offer?

• Salary starting from £30,000
• Strong and supportive team environment
• Pension scheme
• Fantastic working environment
• Excellent career progression opportunities
• Ongoing mentoring and professional development
• Opportunity to develop your career within a rapidly growing independent estate agency

Working Hours

• Monday-Friday: 8.30am-6.00pm
• Alternative Saturdays
• Day off in lieu following Saturday working