Property Manager

Durrant Talent Solutions; Reading; On-site; GBP 30,000 - 32,000; Full time

Job summary

Durrant Talent Solutions is partnering with an established estate agency to recruit a Property Manager in Reading. You will oversee day-to-day management of a portfolio of residential rental properties, acting as main contact for landlords and tenants, and ensuring tenancy journeys run smoothly.

The role suits an experienced lettings professional seeking a growing, reputable firm. You will coordinate maintenance, inspections, renewals and compliance, build strong relationships with landlords and

Qualifications

• Experience or strong understanding of residential lettings processes.
• Ability to manage a portfolio of properties and coordinate maintenance.
• Proven communication skills with landlords and tenants.

Responsibilities

• Manage a portfolio of residential rental properties throughout the tenancy lifecycle.
• Act as main contact for landlords and tenants, providing a professional service.
• Handle day-to-day enquiries and resolve issues efficiently.
• Coordinate maintenance with contractors and arrange access as required.
• Monitor maintenance issues through to completion and update landlords/tenants.
• Carry out property inspections and manage tenancy check-ins/check-outs.
• Ensure tenancy records and documentation are accurate and up to date.
• Keep up with legislation affecting residential lettings and property management.
• Build strong relationships with landlords, tenants and contractors.

Skills

Verbal and written communication

Organisation

Customer focus

Attention to detail

Job description

Role Details

Role: Property Manager

Location: Reading

Salary: £30,000-£32,000

Role Overview

Durrant Talent Solutions is partnered with an established Estate Agency that is looking to add a Property Manager to its growing team.

As a Property Manager, you will take responsibility for the day-to-day management of a portfolio of residential rental properties, including apartments. Acting as a key point of contact for landlords and tenants, you will oversee the tenancy journey, coordinate maintenance and contractors, and ensure properties are managed efficiently and to a high standard.

This is an excellent opportunity for an experienced Property Manager or Lettings professional looking to join an established and growing business.

Role Responsibilities

Manage a portfolio of residential rental properties, including apartments, throughout the tenancy lifecycle.

Act as the main point of contact for landlords and tenants, providing a professional and responsive service.

Deal with day-to-day enquiries from landlords and tenants and resolve issues efficiently.

Coordinate maintenance and repair requirements, liaising with contractors and arranging access to properties where required.

Monitor outstanding maintenance issues through to completion and keep landlords and tenants updated.

Arrange and carry out property inspections in line with company procedures.

Coordinate check-ins, check-outs, tenancy renewals and other tenancy-related processes.

Ensure tenancy records, certificates and property documentation are accurate and kept up to date.

Monitor key compliance requirements and ensure relevant documentation is obtained and maintained.

Liaise with landlords regarding property maintenance, expenditure and recommendations.

Work closely with the lettings team to ensure a smooth handover of newly let properties.

Deal with end-of-tenancy matters, including deposits and any required follow-up actions.

Liaise with the relevant teams regarding rental payments and any arrears or account queries.

Build positive and professional relationships with landlords, tenants and contractors.

Ensure all work is carried out in line with company procedures, industry best practice and relevant residential lettings legislation.

Keep up to date with relevant legislation and industry developments affecting residential lettings and property management.

Personal Specification

Previous experience within residential lettings, property management or a similar property-based environment.

Experience managing a portfolio of residential rental properties would be advantageous.

Good understanding of the residential lettings and tenancy process.

Excellent verbal and written communication skills.

Strong organisational skills with the ability to prioritise a busy workload and manage multiple properties simultaneously.

Confident dealing with landlords, tenants and contractors.

A proactive approach with excellent attention to detail.

Professional, approachable and customer-focused.

Confident using Microsoft Office and property management systems.

Experience dealing with maintenance, inspections and tenancy-related matters would be advantageous.

Equal Opportunities Statement

Durrant Talent Solutions is committed to promoting equality, diversity and inclusion throughout the recruitment process. We welcome applications from all suitably qualified individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected under the Equality Act 2010. Selection decisions are based solely on skills, experience, qualifications and suitability for the role.

Due to the high volume of applications received, we may only be able to contact candidates who are shortlisted. If you do not hear from us within 7 days of submitting your application, please assume your application has been unsuccessful on this occasion.