Property Manager

Haslams Estate Agents; Reading; On-site; GBP 27,000 - 34,000; Full time

Job summary

Join a leading Letting and Estate Agency as a Property Manager in Reading. In this role, you'll manage properties for landlord clients, ensuring high levels of customer service and effective communication. Ideal for proactive individuals with experience in customer service, lettings, or property management, this position offers competitive pay and growth opportunities within a supportive team culture.

Benefits

Competitive salary

Annual bonus

Hybrid working options

9% pension scheme

Cycle to Work scheme

Employee Assistance Programme

Increased holiday allowance with service

Christmas holiday off

Enhanced parental leave

Interest free employee loans

Qualifications

• Experience in Lettings, Property Management, or Customer Service.
• ARLA technical award desirable but not essential.
• Full driving license required.

Responsibilities

• Manage landlord properties and maintain effective communication with landlords and tenants.
• Document tenancy journey accurately from inventory to check out.
• Conduct regular property visits and ensure compliance with industry legislation.

Skills

Customer Service

Problem Solving

Relationship Management

Education

ARLA Propertymark technical award or equivalent

Full driving licence

Job description

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Join to apply for the Property Manager role at Haslams Estate Agents

'Haslams have created a culture where I feel valued and listened to'.That's what one of our Property Managers recently said about their role with us. So, if you want to be part of an amazing team, are proactive, self-motivated, and have experience in any Customer Service role, Lettings or Property Management then why not consider joining Haslams?

This is a fantastic opportunity to be part of our experienced team within a leading Letting and Estate Agency, based at our landmark Reading office. Our vision is to be the best estate agency services business and to achieve this we aim to provide the very best customer experience at all times. You will help us achieve this through great customer service and problem solving skills.

Key Responsibilities

• Be an asset manager for our Landlord clients by looking after their properties
• Build and maintain effective relationships with Landlords and Tenants
• Ensure that all parties are communicated with effectively
• Managing the tenancy journey from inventory, check in to check out, including accurate record keeping for utility changeovers
• To keep and maintain accurate records within our chosen software
• Control movement of keys and sign in/out keys to contractors along with tenant keys
• Control the maintenance workflow from notification of a problem through to the invoice being paid and any guarantees being accurately recorded
• To conduct or oversee regular property visits carried out by our either yourself or our dedicated inspection clerks and report to the landlord on the condition of the property
• To ensure that check outs are processes in a timely manner to ensure deposits can be returned as quickly as possible
• Following and working by industry legislation and best practice

Working pattern

• Monday to Thursday 8:30am to 5:30pm
• 5pm early finish on a Friday

Ideal qualification and requirements

• Experience in Lettings, Property Management or Customer Service roles
• ARLA Propertymark technical award or equivalent desirable, but not essential. We will support you to gain your industry qualifications.
• Full driving licence

Our customers, employees and community are all incredibly important to us, and we aim to provide a great working environment that enables people to thrive and be recognised and rewarded on merit.

What's in it for you?

We encourage employee reward, development and training and provide benefits including:

• Competitive basic salary of £27,000-£34,000pa depending on experience
• Further increase your earnings through annual bonus', uncapped commissions on cross selling, customer service reviews and recruitment incentives
• Option of hybrid working once you are working at a suitable level. Work one day per week from home if desired.
• Contributory pension scheme totalling 9% of basic salary
• Salary sacrifice Cycle to Work, Tech and Home scheme
• Discounts and wellbeing platform
• Employee Assistance Programme
• Holiday allowance increasing with length of service
• Generous time off over the Christmas period on top of your usual holiday allowance
• Holiday trading scheme
• Enhanced parental leave pay, subject to minimum length of service requirements
• Company sick pay increasing with length of service
• Interest free employee loans for those unexpected life events at the discretion of the company
• Regular team updates and socials!

If you have any queries before applying please feel free to email or call Hannah Jackson on 01189601076 or

Interested? Click the 'Apply' button

**No agencies please**

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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