Property Manager

Residential Management Group (RMG); Hoddesdon; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

27 days holiday

Healthcare cashback

Study sponsorship

Pension & Life Assurance

Places for People rewards

Job summary

Residential Management Group (RMG) is seeking a Property Manager with block/estate management experience to oversee a varied portfolio across multiple sites. You will manage budgets, service charges, and landlord-tenant compliance, working with RMCs, residents, and developers.

The role is site-based with home-working elements, requiring travel to developments in Buckinghamshire, Cambridgeshire, Hertfordshire and Suffolk.

Qualifications

• Block/Estate management experience in a Property Manager role.
• Understanding leases, service charges and related legislation.
• Knowledge of Building Safety Act and Higher Risk Buildings.
• Ability to build strong internal and external relationships.
• Attention to detail, proficient in Excel and financials.
• Excellent organisational skills and a customer-centric mindset.
• Full UK driving licence and access to own vehicle.

Responsibilities

• Manage an established residential portfolio of blocks/estates, ensure compliance with relevant legislation.
• Construct and monitor budgets; oversee service charges to fund works.
• Lead meetings with RMC Directors, Residents' Associations and Developers.
• Ensure sites remain compliant with Health & Safety, M&E and building regulations.
• Maintain an audit trail for site visits and meetings.
• Oversee maintenance to minimise risk of damage and disruption.
• Follow consultation procedures and document outcomes.
• Review major works requirements and service section 20 notices.

Skills

Block/Estate PM

Leases & Service Charges

Building Safety Act

Relationship Building

Excel

Attention to Detail

Customer Service

Organisational Skills

Full UK Driving Licence

Job description

Residential Management Group (RMG), a market leading Property ManagementCompany is looking for a Property Manager, experienced within block/estate management, as we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers.

This is a great career opportunity to join a large, organically growing, market leading managing agent. You'll be working alongside an experienced and supportive team of property management professionals, led by a highly experienced senior management team. We also have superb systems, robust processes, and specialist back-office support teams, so when you join us as a Property Manager, you're equipped with the best support to deliver a property management service that is second to none.

Where will you be located?

Working sited based and from home, you'll be conveniently located to visit your developments across Buckinghamshire, Cambridgeshire, Hertfordshire and Suffolk. You will be based out of our head office in Hoddesdon (EN11 0DR) and will have to attend once per month for team meetings

What are some of the tasks you will be doing?

Managing an established residential portfolio of blocks and estates, you will utilise your sound knowledge of the Building Safety Act, the governance around property management and your experience of managing Higher Risk Buildings, complex developments, overseeing cladding remediation. You will....

• Carry out and monitor services required, in line with the service level agreement with contractors and the terms of the lease.
• Construct the appropriate budget (for the Landlord to sign off) and monitor the collection of Service Charges to fund necessary works.
• Lead on meetings with the RMC Directors, Residents' Association and Developers etc. in line with the service level agreement and statutory requirements.
• Be aware of the Compliance, Health & Safety and M & E requirements of Residential Management and that your sites are fully compliant.
• Ensure a fully documented audit trail for site visits; meetings (formal and informal)
• Ensure maintenance is identified and carried out as promptly as possible to reduce the risk of further damage.
• Ensure all consultation procedures are followed.
• Review lease requirements for major works and ensure section 20 notices are served and a major works programme are in place.

What are we looking for?

• Block/Estate Property Management experience in a previous Property Manager role
• The ability to understand leases, service charge budgeting and associated legislation.
• Sound knowledge of the Building Safety Act, with experience of managing Higher Risk Buildings and complex sites
• The ability to build and maintain key relationships both internally and externally.
• Good attention to detail, comfortable with excel and picking out financial details, Section 20, great customer service skills.
• Excellent organisational skills
• Confident, with a customer centric mindset
• A full UK driving licence and access to your own vehicle

What does RMG have offer you?

You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:

• 27 days holiday plus all Bank Holidays
• Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services)
• Sponsorship for study and professional qualifications (up to 4 study days)
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
• As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!

About Us

Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work.

And it doesn't stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential.

As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [e-mail].

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities