Property Manager

London Property Guru Ltd.; Greater London; On-site; GBP 34,000 - 50,000; Full time

Job summary

London Property Guru Ltd. is seeking an experienced Property Manager to manage a portfolio of residential properties in London end-to-end, ensuring the highest standards of service and compliance. The role requires handling tenant and contractor coordination, deposits, and regulatory requirements.

You will oversee move-ins/move-outs, maintain accurate CRM records, and work with developers on snagging for new-builds, with opportunities to grow into a leadership position within the department.

Qualifications

• 2+ years residential property management experience.
• Strong knowledge of UK lettings legislation and compliance including Renters' Rights Act 2025.
• Experience handling deposit disputes and tenancy lifecycle.
• Experience managing contractors and maintenance budgets.
• Excellent organisation to manage a busy portfolio without losing detail.
• Strong communication skills for landlord/tenant relationships.
• Proficiency with property CRMs and MS Office.
• Ambition to grow into a leadership role.

Responsibilities

• Manage a portfolio of residential properties end-to-end to a high standard.
• Be the point of contact for tenants and contractors.
• Coordinate move-ins/move-outs and inventory processes.
• Oversee maintenance, repairs and contractor performance within budget.
• Handle deposit disputes and submit relevant evidence.
• Ensure compliance (gas safety, EICR, EPC, alarms, licensing, Renters' Rights Act 2025).
• Liaise with developers for snagging on new-build units.
• Maintain CRM records and up-to-date compliance documents.
• Build and protect landlord/investor relationships for retention.

Skills

Residential property management

Tenant relations

Budget management

Compliance

CRM proficiency

Organisational skills

Communication skills

Mentoring/leadership

Education

ARLA Propertymark

Tools

CRM systems

Microsoft Office

Job description

Location: London, SW18 — full-time, office-based (this is an in-person role; no hybrid or remote working)

EXPERIENCE AS RESIDENTIAL PROPERTY MANAGER REQUIRED - min 2 YEARS - Please do not apply if you do not qualify.

Job type: Full-time, permanent

London Property Guru is a London-based lettings, sales and property management company managing a portfolio of high-quality, luxury apartments across prime London and new-build developments, with a growing international investor client base. We act for UK and overseas landlords, investors and high-net-worth clients.

We're now looking for an experienced Property Manager to manage a portfolio of properties and grow with the business as our portfolio expands.

The Role

This is a hands-on role where you'll personally manage a portfolio of properties end-to-end, to the highest standard.

Key Responsibilities

• Manage a portfolio of residential managed properties end-to-end, to a consistently high standard
• Act as a point of contact for tenants and contractors
• Coordinate tenant move-ins, move-outs, check-in/check-out and inventory processes
• Coordinate maintenance, repairs and contractor performance — ensuring works are completed to standard, on time and on budget
• Handle deposit disputes, including evidence preparation and adjudication submissions
• Ensure full compliance across your portfolio (gas safety, EICR, EPC, smoke/CO alarms, licensing, right to rent, and the requirements of the Renters' Rights Act 2025)
• Manage snagging on new-build units and liaise with developers where required
• Maintain accurate records on the CRM and ensure all compliance documentation is current
• Build and protect strong landlord and investor relationships, supporting client retention and satisfaction

What We're Looking For:

• Minimum 2 years residential property management experience
• Strong, up-to-date knowledge of UK lettings legislation and compliance, including the Renters' Rights Act 2025
• Experience handling deposit disputes and the full tenancy lifecycle
• Confident managing contractors and maintenance budgets
• Excellent organisation and the ability to manage a busy portfolio without dropping detail
• Strong communication skills and a professional, calm approach to landlord and tenant relationships
• Proficiency with property CRM systems and Microsoft Office
• The ambition and aptitude to grow into a departmental leadership role
• ARLA Propertymark qualification (or working towards)
• Previous experience supporting, mentoring or supervising colleagues
• Experience with prime London and/or new-build developments
• Experience working with international/overseas landlords and investors

Experience:

• residential property management: 2 years (required)