Property Manager

Property Personnel Ltd; Guildford; On-site; GBP 35,000 - 40,000; Full time

Job summary

Property Personnel Ltd in Guildford is seeking an experienced Senior Property Manager to join a small, collaborative team. The role focuses on managing a local portfolio, protecting landlords’ interests and keeping tenants happy.

The successful candidate will handle communications, compliance, and vendor management in a proactive, client‑facing environment. Salary is in the region of £35,000 to £40,000 with Monday–Friday, 8:45am–6:00pm hours.

Qualifications

• Minimum two years experience in property management
• ARLA qualification would be a strong advantage
• Strong communication skills and professional telephone manner
• Excellent attention to detail and organisational skills
• Sound knowledge of lettings legislation and compliance

Responsibilities

• Maintain regular communications with landlords and tenants
• Ensure portfolio properties comply with regulations and safety certificates
• Arrange repairs and maintenance to high standards
• Conduct property inspections
• Guide both landlords and tenants through end-of-tenancy process
• Liaise with contractors and manage external vendors

Skills

Communication

Organisation

Time management

Problem solving

Independence

Empathy

Assertiveness

Teamwork

Lettings legislation

Education

ARLA qualification

Job description

Do you pride yourself on providing exceptional service? Do you enjoy dealing with people and solving problems? Do you thrive in a small-team environment which offers variety from one day to the next? If so, this may be the role for you!

Our client is an independent lettings agency with a reputation for continuity, integrity and service that is second to none. They mainly deal in upmarket rental properties and operate from their prominent office in Guildford. Their culture is centred around excellence and pro-activity, and their ethos is to be personal and warm in their approach to clients.

They are looking for an enthusiastic and experienced Senior Property Manager to join their small collaborative team. Your main remit would be to manage a portfolio of local properties, ensuring that landlords’ interests are protected and keeping tenants happy.

Responsibilities will include:

• Maintaining regular communications with landlords and tenants
• Ensuring all properties in the portfolio are fully compliant with industry regulations, e.g. arranging safety certificates
• Arranging any repairs and / or maintenance to ensure properties are kept at a high standard
• Conducting property inspections
• Processing and guiding both parties through the end of tenancy process
• Liaison and management of contractors.

Personal specification:

• A minimum two years’ experience in a property management role, ideally in an independent business
• A flair for communication, with strong verbal and written skills and a professional telephone manner
• Strong organisation and time management skills with excellent attention to detail
• The ability to resolve issues, and to be empathetic and assertive when required
• The ability to work independently and as part of a team
• A robust background in lettings legislation and compliance
• A resilient and commercial attitude with a comprehensive understanding of the lettings business as a whole
• Being ARLA qualified would be a strong advantage

The salary will be in the region of £35,000 to £40,000 depending on experience. Working hours are Monday to Friday from 8.45am to 6.00pm.