Property Manager

DallasWylde Recruitment LTD; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A high-end Property Management firm in Greater London is seeking a seasoned Property Manager to oversee large residential portfolios. This position involves managing building operations, ensuring compliance with regulations, and leading a customer service team to efficiently resolve tenant complaints. Ideal candidates will possess at least 3 years of property management experience, strong customer service skills, and a proactive approach. This role offers a dynamic work environment and opportunities for professional growth.

Qualifications

• Minimum of 3 years’ experience managing a large residential portfolio.
• Strong understanding of building management maintenance and repairs.
• Ability to handle urgent issues and emergencies effectively.

Responsibilities

• Oversee all building management operations ensuring compliance with regulations.
• Investigate tenant complaints and lead customer service team.
• Conduct regular property inspections to address maintenance issues.

Skills

Property management

Customer service

Building management

Risk assessment

Team management

Proficiency in Microsoft Office

Tools

Rightmove

On the Market

Zoopla

Arthur

Fixflo

Job description

Are you a seasoned Property Manager based in London with a passion for excellence and a knack for overseeing large residential portfolios? Our esteemed client, a high-end Property Management firm, is in search of a highly skilled and experienced professional to manage an extensive portfolio of residential properties, including several blocks of flats.

This role offers the chance to work with a prestigious company that values expertise, dedication, and a proactive approach. The successful candidate will enjoy a dynamic work environment, opportunities for professional growth, and the satisfaction of maintaining high standards in property management.

Key Responsibilities:

• Oversee all building management operations, ensuring compliance with health, safety, and statutory regulations.
• Investigate and respond to escalated tenant complaints, while leading a team of customer service administrators to resolve issues efficiently and professionally.
• Review and action various risk assessments (FRA, LRA, HSRA), ensuring risks are identified and mitigated, and appoint qualified contractors for corrective works.
• Manage void repairs, ensuring vacant units are maintained and prepared for new tenant check-ins.
• Control budgets for property repairs and maintenance, ensuring expenditures remain within approved limits.
• Conduct regular property inspections, promptly addressing maintenance issues.

Qualifications and Experience:

• Minimum of 3 years’ experience in a property management role, specifically managing a large residential portfolio.
• Strong understanding and demonstrable competence in building management, including maintenance, repairs, and building systems.
• Ability to handle urgent issues and emergencies effectively.
• Proven expertise in delivering exceptional customer service and maintaining strong tenant relationships.
• In-depth knowledge of health and safety regulations, building compliance, and risk management in line with PAS 8673:2022.
• Experience managing high-rise residential properties and working knowledge of the Building Safety Act 2022.
• A proactive and organised approach with the ability to prioritise tasks and manage a busy workload.
• Proficiency in Microsoft Office.
• Knowledge of property management software and systems: Rightmove, On the Market, Zoopla, Arthur, Fixflo.
• Experience in managing a team.

This role is perfect for a dedicated Property Manager looking to make a significant impact within a reputable firm. If you possess the required skills and experience, this could be the next step in your professional journey.