Property Manager

Vonder; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a highly skilled Property Manager to oversee a diverse portfolio of residential properties. In this pivotal role, you will manage building operations, ensuring compliance with health and safety regulations while delivering exceptional customer service. Your proactive approach will be key in addressing tenant issues and maintaining strong relationships. This full-time opportunity offers a dynamic work environment where you can make a significant impact on the community. If you have a passion for property management and a commitment to excellence, this role is perfect for you.

Qualifications

• 3+ years of experience in property management of large residential portfolios.
• Strong understanding of building management and compliance regulations.

Responsibilities

• Manage building operations, ensuring compliance with health and safety standards.
• Oversee tenant complaints and maintain high tenant satisfaction.

Skills

Property Management

Customer Service

Health and Safety Regulations

Risk Management

Building Compliance

Team Management

Microsoft Office

Emergency Handling

Education

3+ years in Property Management

Tools

Rightmove

On the Market

Zoopla

Arthur

Fixflo

Job description

3 days ago Be among the first 25 applicants

We are seeking a highly skilled and experienced Property Manager to oversee and manage a large portfolio of residential properties. The portfolio comprises several blocks of flats for which we offer full management services.

Key Responsibilities:

• Manage and oversee all building management operations, including health, safety, compliance, and facilities management, ensuring properties meet required standards and statutory regulations.
• Investigate and respond to escalated tenant complaints, while overseeing a team of customer service administrators, providing support in responding to tenant queries, working to resolve issues in a professional and efficient manner while maintaining tenant satisfaction.
• Review and action various risk assessments (FRA, LRA, HSRA), ensuring risks are identified and mitigated. Taking ownership of necessary corrective works and appointing qualified contractors, ensuring quality and cost-effective maintenance services.
• Manage void repairs, ensuring vacant units are properly maintained and prepared for new tenant check-ins, meeting required standards and timelines.
• Control budgets for property repairs and maintenance, ensuring that expenditures are kept within approved limits.
• Conduct regular property inspections and ensure maintenance issues are identified and addressed promptly.

Qualifications and Experience:

• At least 3 years of experience in a property management role, specifically managing a large residential portfolio.
• Strong understanding and demonstrable competence in building management, including maintenance, repairs, and building systems.
• Ability to handle urgent issues and emergencies effectively.
• Proven expertise in delivering exceptional customer service and maintain strong tenant relationships.
• In-depth knowledge of health and safety regulations, building compliance, and risk management in line with PAS 8673:2022.
• Experience managing high-rise residential and working knowledge of the Building Safety Act 2022.
• A proactive and organised approach with the ability to prioritise tasks and manage a busy workload.
• Proficiency in Microsoft Office.
• Knowledge of property management software and systems: Rightmove, On the Market, Zoopla, Arthur, Fixflo.
• Experience managing a team.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

• Industries

  Hospitality

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