Property Manager

Connells Group; Cardiff; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Training & development

Progression opportunities

Supportive environment

Team incentives

Industry operations exposure

Job summary

Connells Group UK is seeking a Lettings Property Manager in Cardiff to oversee move-ins, maintenance coordination, and safety certificates. You will support tenants and landlords, handle enquiries, and ensure compliance with notices and legislation.

A strong customer focus and organisational skills are essential in a fast-paced lettings environment. The role offers training, progression opportunities, and a supportive, rewarding team culture.

Qualifications

• Experience in an Administrator or Customer Service role.
• Customer-focused approach with strong communication skills.
• Resilient, positive, numerate and detail oriented.
• Organised and able to prioritise workload in a fast-paced environment.
• Keen to learn and keep up to date with industry changes.
• Excellent verbal and written communication skills.
• IT literate (MS Office, internet, email systems).

Responsibilities

• Manage move-ins, coordinating day-to-day maintenance and safety certificates.
• Assist tenants and landlords with queries and service requests.
• Ensure notices are served in line with legislative guidance.
• Contribute to a supportive, efficient lettings operation.

Skills

Administrator

Customer Service

Resilient

Positive

Numerate

Detail oriented

Organised

Prioritise workload

Learning mindset

IT literate

Communication skills

Tools

MS Office

Internet

Email systems

Job description

What's in it for you as our Lettings Property Manager?

• Industry leading training and development
• Opportunities for progression
• Supportive, rewarding and fun environment
• Team incentives
• Understanding of operations within an lettings agency business

Key responsibilities of a Lettings Property Manager

The main purposes of this role is to manage move ins which will include arranging day to day maintenance, ensuring safety certificates are in place, notices are served in line with legislative guidance & helping our tenants and landlords with any queries they may have.

Skills and experience required to be a successful Lettings Property Manager

• Experience as an Administrator / Customer Service or similar role
• Customer focused
• Resilient, positive, numerate and detail oriented
• Organised and able to prioritise workload in a faced paced environment
• Keen interest in learning and keeping up to date with industry changes
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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