Property Manager

Wilkins Estate Agents; Burton upon Trent; On-site; GBP 29,000 - 36,000; Full time

Job summary

Wilkins Estate Agents is a Burton-on-Trent based estate agency seeking a dedicated Property Manager to oversee a portfolio of residential properties on a full-time, on-site basis. You will handle maintenance, inspections, tenancy issues, and liaise with landlords and tenants, ensuring safety, compliance, and accurate records while supporting rent collection and property marketing.

Join a small, customer-focused team that values integrity, professionalism and proactive service in a collaborative

Qualifications

• Experience in property management, lettings, or related residential real estate.
• Strong communication and interpersonal skills for relationships with landlords, tenants, and contractors.
• Organizational and time-management skills to handle multiple properties, tasks, and deadlines efficiently.
• Basic tenancy legislation, safety regulations, and property compliance knowledge.
• Proficiency with office software and property management systems for scheduling and reporting.
• Problem-solving ability for maintenance issues and tenant concerns.
• Full UK driving licence and access to a vehicle for property visits and inspections.
• Customer-facing experience and a professional, service-oriented approach.
• Relevant qualifications in property, real estate, or business are advantageous but not essential.

Responsibilities

• Oversee a portfolio of residential properties as on-site Property Manager.
• Handle maintenance, check-outs, deposit disputes, notices, and inspections.
• Liaise with landlords and tenants and arrange maintenance and repairs.
• Ensure safety and compliance standards are met and maintain records.
• Support rent collection processes and assist with property marketing, collaborating with colleagues.

Skills

Property management

Lettings

Communication

Interpersonal skills

Organizational skills

Time management

Problem-solving

Customer service

Driving licence

Tenancy legislation

Education

Property/real estate/business qualifications (advantageous)

Tools

Property management systems

Office software

Job description

Company Description Wilkins Estate Agents is an independent, family-run estate agency serving local communities with personalized property services. The team focuses on building long-term relationships through honest advice, reliable support, and clear communication. As a small, dedicated business, Wilkins Estate Agents offers a collaborative environment where team members can contribute directly to the company’s growth and reputation. The agency values professionalism, integrity, and a customer-first approach in every aspect of its operations.

Role Description The Property Manager is a full-time, on-site role based in Burton On Trent, responsible for overseeing a portfolio of residential properties. Day-to-day tasks include handling maintenance, completing check outs, deposit disputes, serving notices and conducting routine inspections. The role involves liaising with landlords and tenants, arranging maintenance and repairs, ensuring safety and compliance standards are met, and keeping accurate records of property activities. The Property Manager will also support rent collection processes, assist with property marketing, and work closely with colleagues to deliver a high level of client service.

Qualifications

• Demonstrated experience in property management, lettings, or a related residential real estate role.
• Strong communication and interpersonal skills, with the ability to build positive relationships with landlords, tenants, and contractors.
• Organizational and time-management skills to handle multiple properties, tasks, and deadlines efficiently.
• Basic understanding of tenancy legislation, safety regulations, and property compliance requirements.
• Proficiency with office software and property management systems for scheduling, documentation, and reporting.
• Problem-solving skills and practical judgment when dealing with maintenance issues, tenant concerns, and property-related challenges.
• Full UK driving licence and access to a vehicle for property visits and inspections.
• Prior experience in a customer-facing environment and a professional, service-oriented approach.
• Relevant qualifications in property, real estate, or business are advantageous but not essential.