Property Manager

Scanlans Property Management; Birmingham; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Discretionary bonus

Home-based role

25 days holiday

Private medical insurance

Life assurance

Professional development

Sabbaticals

Pension scheme

Employee assistance program

Travel discounts

Job summary

Scanlans Property Management is seeking a Property Manager to take full ownership of a Birmingham-based residential portfolio, working from home with regular site visits and some office travel. You will manage client relationships, ensure service delivery quality and handle financial controls across developments.

The role requires knowledge of leasehold management, strong communication skills and a proactive, organised approach to multi-site management across Birmingham and surrounding areas.

Qualifications

• Has experience in residential block/property management
• Is confident managing a portfolio independently
• Has strong client relationship and communication skills
• Is organised, proactive and able to manage multiple priorities
• Has a strong understanding of leasehold management and industry best practice
• Takes pride in delivering a high-quality service

Responsibilities

• Take full ownership of your portfolio, ensuring consistently high service delivery
• Build strong relationships with clients, residents and stakeholder groups including RMCs and RTMs
• Ensure effective communication across all developments, responding to queries in a timely and professional manner
• Manage budgets and work closely with accounts teams to ensure accurate financial control
• Source, appoint and manage contractors, ensuring works are delivered to the required standard and cost
• Ensure full compliance with Health & Safety, legislation and industry best practice
• Handle complaints and issues effectively, resolving them in a timely manner
• Identify opportunities for improvement and proactively manage risk across your portfolio

Job description

PROPERTY MANAGER

Scanlans Property Management – £Competitive, aligned to experience and portfolio size – Home Based/Birmingham

ROLE OVERVIEW

We are looking for a Property Manager who can take full ownership of a portfolio of residential developments across Birmingham and the surrounding areas, delivering a high standard of service across all aspects of property management. You will act as the main point of accountability for your developments, responsible for service delivery, client relationships and long-term asset care. The portfolio has been structured to be manageable and sustainable, allowing you to focus on quality, consistency and proactive management.

ROLE EXPECTATIONS

• Take full ownership of your portfolio, ensuring consistently high service delivery
• Build strong relationships with clients, residents and stakeholder groups including RMCs and RTMs
• Ensure effective communication across all developments, responding to queries in a timely and professional manner
• Manage budgets and work closely with accounts teams to ensure accurate financial control
• Source, appoint and manage contractors, ensuring works are delivered to the required standard and cost
• Ensure full compliance with Health & Safety, legislation and industry best practice
• Handle complaints and issues effectively, resolving them in a timely manner
• Identify opportunities for improvement and proactively manage risk across your portfolio

WHAT SUCCESS LOOKS LIKE

You’ll be successful in this role if: Your developments are stable, compliant and well managed. Clients trust you and see you as their main point of contact. Communication across your portfolio is clear, consistent and proactive. Budgets and financial management are accurate and well controlled. Issues are identified early and resolved effectively.

HOW YOU'LL SPEND MOST OF YOUR TIME

• Managing the day-to-day performance of your residential portfolio
• Carrying out site inspections to ensure standards are maintained
• Building strong relationships with clients, residents and contractors
• Attending meetings with clients, residents and stakeholder groups
• Overseeing contractor performance and project deliveryWorking with internal teams including accounts and operations
• Managing reporting and ensuring developments are running effectively

You’ll work from home, with regular site visits across your Birmingham-based portfolio and occasional travel to the office as required, trusted to manage your time and priorities effectively.

WHO THIS ROLE IS FOR

• Has experience in residential block/property management
• Is confident managing a portfolio independently
• Has strong client relationship and communication skills
• Is organised, proactive and able to manage multiple priorities
• Has a strong understanding of leasehold management and industry best practice
• Takes pride in delivering a high-quality service

EXPERIENCE THAT HELPS

• Experience managing residential portfolios
• Strong understanding of leasehold legislation
• Experience working with RMCs, RTMs and resident groups
• Experience managing contractors and overseeing works
• Full UK driving licence
• TPI Associate membership (or willingness to work towards)

WHAT WE OFFER

• Competitive salary, aligned to experience
• Discretionary bonus
• Home-based working with portfolio travel
• 25 days holiday plus bank holidays
• Private medical insurance, life assurance and enhanced family leave
• Fully funded training and professional development
• Paid sabbaticals as a loyalty reward
• Pension scheme and employee assistance programme
• Discounts across travel, retail, fitness and entertainment

ABOUT SCANLANS PROPERTY MANAGEMENT

Scanlans Property Management is a well-established residential block management business, known for delivering a high standard of service to clients, leaseholders and residents across the North and Midlands. We manage a varied portfolio and take pride in providing proactive, professional support that makes a real difference to the communities we look after.

Scanlans is part of Trinity Property Group (TPG) and the wider Odevo Group, giving our teams the backing of a leading international property management business, with the investment, stability and career development opportunities that come with being part of a growing group.

HOW WE HIRE

• Initial conversation with our talent team
• Interview focused on experience, judgement and approach
• We aim to complete the process within two to three weeks and communicate clearly throughout.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.