Property Management Surveyor — Asset & Client Services

Jones Lang LaSalle Incorporated; Manchester; On-site; GBP 42,000 - 56,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Greater Manchester is seeking a Surveyor in Property Management to support the Asset Manager across multiple assets. The role focuses on tenant relations, lease and service charge management, and delivering client reports.

The candidate should be ideally working towards MRICS or recently qualified, with solid PM experience and strong organisational skills. The position is on-site in Manchester, with collaboration across ESG and service delivery teams.

Qualifications

• Solid experience in property management or related role.
• Strong landlord and tenant matters understanding.
• Good organisational skills with attention to detail.

Responsibilities

• Support the Property lead as a key contact for the Asset Manager across allocated assets.
• Maintain professional and responsive communication with clients, occupiers, and stakeholders.
• Assist in preparing client reports and attending meetings where required.
• Assist in receiving, progressing, and preparing recommendations on occupier applications (licence to alter, wayleaves, underletting, assignments).
• Monitor tenant compliance with lease covenants and obligations, escalating issues and supporting resolution.
• Respond to routine technical queries in relation to leases and licences, referring more complex matters where appropriate.
• Support resolution of occupier matters that may influence asset performance or valuation.
• Support financial processes including raising charges, monitoring income, and liaising with accounts teams.
• Assist with arrears management in collaboration with credit control teams.
• Maintain accurate financial records in line with internal processes and client requirements.
• Assist in the preparation and management of service charge budgets, reconciliations, and cash flow forecasts.
• Ensure compliance with RICS guidelines and support achievement of client KPIs.
• Support the delivery of ESG initiatives in collaboration with FM and specialist teams.
• Assist in implementing client ESG strategies across the portfolio.
• Support management of third-party suppliers, monitoring performance and escalating issues where necessary.
• Work collaboratively with colleagues to ensure service delivery meets required standards.
• Undertake regular property inspections, ensuring assets are well presented and issues are identified, recorded, and progressed for resolution.
• Support property transitions, including onboarding and offboarding assets and assisting with due diligence processes.
• Liaise with solicitors and third parties under the direction of the Associate.
• Develop positive relationships with occupiers and support initiatives to enhance customer satisfaction.
• Gather occupier intelligence and feedback for reporting to the client.
• Assist in the delivery of customer experience initiatives across the portfolio.
• Support delivery of major works and site-based projects, working with consultants, contractors, and internal teams.
• Maintain an understanding of relevant Health & Safety legislation and support compliance across properties.
• Assist with the insurance renewal process and day-to-day insurance matters.

Skills

Property management

Client relationship management

IT skills

Education

MRICS qualification (pursuit/recently qualified)

Job description

Jones Lang LaSalle Incorporated in Greater Manchester is seeking a Surveyor in Property Management to support the Asset Manager across multiple assets. The role focuses on tenant relations, lease and service charge management, and delivering client reports.

The candidate should be ideally working towards MRICS or recently qualified, with solid PM experience and strong organisational skills. The position is on-site in Manchester, with collaboration across ESG and service delivery teams.