Surveyor, Property & Asset Management

Jones Lang LaSalle Incorporated; Greater London; On-site; GBP 42,000 - 62,000; Full time

Job summary

Jones Lang LaSalle (JLL) seeks a Surveyor in Property Management for on-site London assets. You will support the Asset Manager, manage leases, service charges, and occupier relationships, while contributing to client reporting and governance.

The ideal candidate has solid PM experience, strong communication and organisational skills, and MRICS is preferred or you are working towards MRICS. You will join a collaborative PM team delivering ESG and safety compliance across the portfolio.

Qualifications

• MRICS or working towards MRICS.
• Solid experience in property management or related role.
• Good understanding of landlord and tenant matters.
• Strong organisational skills and attention to detail.
• Commercially aware with proactive problem solving.
• Strong communication and relationship-building abilities.
• Competent IT skills with property management systems.
• Ability to manage multiple tasks and meet deadlines.
• Collaborative team player who adheres to JLL practices.

Responsibilities

• Client & stakeholder support and act as a key contact for Asset Manager.
• Lease and legal management support for occupier applications.
• Assist in financial processes, invoicing and arrears liaison.
• Prepare service charge budgets and cash flow forecasts.
• Support ESG initiatives and collaboration with FM teams.
• Oversee supplier and facilities management and inspections.
• Assist with property transitions, due diligence, and reports.
• Support occupier engagement and customer experience initiatives.
• Contribute to project work and continuous improvement.

Skills

Client relationships

Communication

Organisational skills

Problem solving

Education

MRICS or working towards MRICS

Tools

Property management systems

Job description

Surveyor - Property Management Grade P2

About JLL

JLL shapes the future of real estate through world‑class services, advisory, and technology. The Surveyor role in Property Management (PM) team focuses on delivering exceptional property management, contributing to the Centre of Excellence, and maintaining strong client relationships.

Key Responsibilities

• Client & Stakeholder Support
  Support the Property lead as a key contact for the Asset Manager across allocated assets. Maintain professional and responsive communication with clients, occupiers, and stakeholders. Assist in preparing client reports and attending meetings where required.
• Lease and Legal Management
  Assist in receiving, progressing, and preparing recommendations on occupier applications (licence to alter, wayleaves, underletting, assignments). Monitor tenant compliance with lease covenants and obligations, escalating issues and supporting resolution. Respond to routine technical queries in relation to leases and licences, referring more complex matters where appropriate. Support resolution of occupier matters that may influence asset performance or valuation.
• Financial Management
  Support financial processes including raising charges, monitoring income, and liaising with accounts teams. Assist with arrears management in collaboration with credit control teams. Maintain accurate financial records in line with internal processes and client requirements.
• Service Charge
  Assist in the preparation and management of service charge budgets, reconciliations, and cash flow forecasts. Ensure compliance with RICS guidelines and support achievement of client KPIs.
• ESG
  Support the delivery of ESG initiatives in collaboration with FM and specialist teams. Assist in implementing client ESG strategies across the portfolio.
• Supplier & Facilities Management
  Support management of third‑party suppliers, monitoring performance and escalating issues where necessary. Work collaboratively with colleagues to ensure service delivery meets required standards.
• Inspections
  Undertake regular property inspections, ensuring assets are well presented and issues are identified, recorded, and progressed for resolution.
• Transactions / Transitions
  Support property transitions, including onboarding and offboarding assets and assisting with due diligence processes. Liaise with solicitors and third parties under the direction of the Associate.
• Occupier Engagement & Customer Experience
  Develop positive relationships with occupiers and support initiatives to enhance customer satisfaction. Gather occupier intelligence and feedback for reporting to the client. Assist in the delivery of customer experience initiatives across the portfolio.
• Works
  Support delivery of major works and site‑based projects, working with consultants, contractors, and internal teams.
• Health & Safety
  Maintain an understanding of relevant Health & Safety legislation and support compliance across properties.
• Insurance
  Assist with the insurance renewal process and day‑to‑day insurance matters. Support administration of insurance claims through to resolution.
• Void Property Management
  Support management of vacant units, ensuring compliance with client and insurer requirements.
• Fees
  Assist in capturing and tracking fee‑earning opportunities in line with agreed processes.
• Additional Responsibilities
  Support business development activities and identify opportunities to enhance client relationships. Contribute to continuous improvement initiatives within the team. Assist with project‑based work (internal and external). Identify and help resolve legacy property management issues.

Candidate Profile

• Ideally working towards MRICS or recently qualified.
• Solid experience in property management or related role.
• Good understanding of landlord and tenant matters.
• Strong organisational skills with attention to detail.
• Commercially aware with a proactive approach to problem solving.
• Strong communication skills and ability to build relationships.
• Competent IT skills, including property management systems.
• Ability to manage multiple tasks and meet deadlines.
• Behavioural Skills Collaborative team player supporting colleagues and wider team objectives.
• Professional and confident communicator (internal and external).
• Willingness to learn and develop technical expertise.
• Positive, proactive, and solution‑oriented mindset.
• Adheres to JLL working practices and values.
• Contributes to an inclusive and supportive team culture.

Location

Location: On‑site –London, GBR

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail].

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