Property Maintenance Coordinator – Tenant Support & Repairs

Linley and Simpson; Horsforth; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Discounts with 900+ retailers

Employee Assistance Programme

Annual leave purchase scheme

Smart Tech Scheme

Cycle2Work Scheme

Family-friendly leave

Development funding for qualifications

Team social events

Job summary

Linley and Simpson in Horsforth is hiring a Maintenance Coordinator on a full-time, permanent basis. You will respond to maintenance queries from tenants by phone and email and determine when a contractor visit is needed.

You will coordinate with landlords, tenants and contractors to arrange prompt repairs, keep all parties informed, obtain necessary consents and maintain clear records. The role offers £26,000–£28,000 salary plus an annual discretionary bonus and a structured training programme.

Qualifications

• Experience in a customer service environment handling inquiries.
• Ability to identify issues and determine if a contractor visit is required.
• Strong admin skills and IT literacy to manage maintenance workflows.
• Excellent communication with tenants, landlords and contractors.

Responsibilities

• Handle tenant maintenance issues via phone and email and coordinate resolutions.
• Assess problems and decide if contractor attendance is necessary.
• Liaise with landlords, tenants and contractors to facilitate prompt repairs and keep all parties informed and to obtain necessary consents.

Skills

Self-motivation

Organisation

Customer service

Attention to detail

IT literacy

Problem solving

Communication

Job description

Linley and Simpson in Horsforth is hiring a Maintenance Coordinator on a full-time, permanent basis. You will respond to maintenance queries from tenants by phone and email and determine when a contractor visit is needed.

You will coordinate with landlords, tenants and contractors to arrange prompt repairs, keep all parties informed, obtain necessary consents and maintain clear records. The role offers £26,000–£28,000 salary plus an annual discretionary bonus and a structured training programme.