Property Maintenance Advisor – Tenant Support

John Shepherd Sales & Lettings; Hessle; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Discounts at retailers

Wellbeing resources

Counselling support

Annual leave purchase

Smart Tech Scheme

Cycle2Work

Pension plan

Professional qualifications funding

Social events

Job summary

Linley and Simpson, part of Lomond, is hiring a Maintenance Consultant for a full-time, permanent position in Hessle. The role involves handling tenant maintenance issues, diagnosing problems, and coordinating with landlords and contractors to ensure timely repairs.

A competitive salary of £25,000–£28,000 with an annual bonus is offered. The successful candidate will join a team known for local knowledge and strong values, with full training provided and opportunities for progression within a

Qualifications

• Experience in customer service handling maintenance issues.
• Strong administrative skills and attention to detail.
• Good IT literacy and ability to use basic systems.
• Willingness to undergo a full training programme for inexperienced candidates.

Responsibilities

• Deal with tenants via telephone and email to address maintenance issues.
• Identify problems and decide if a contractor visit is needed or if it is user error.
• Coordinate with landlords, tenants and contractors to arrange repairs and obtain consents.

Skills

Customer service

Administrative skills

IT literacy

Problem solving

Household maintenance knowledge

Experience in similar role

Willing to train

Job description

Linley and Simpson, part of Lomond, is hiring a Maintenance Consultant for a full-time, permanent position in Hessle. The role involves handling tenant maintenance issues, diagnosing problems, and coordinating with landlords and contractors to ensure timely repairs.

A competitive salary of £25,000–£28,000 with an annual bonus is offered. The successful candidate will join a team known for local knowledge and strong values, with full training provided and opportunities for progression within a