Property Loss Adjuster

Davies; United Kingdom; Remote; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Property Loss Adjuster to join their dynamic team. In this role, you will manage a diverse caseload of claims, ensuring accuracy and compliance while fostering strong relationships with clients. You'll thrive in a fast-paced environment where no two days are the same, and your expertise will contribute to the success of a forward-thinking organization. With opportunities for career progression and professional development, this position offers a chance to make a real impact in the field of claims management. If you're ready to take the next step in your career, this is the opportunity for you.

Benefits

Career & Purpose Development

Leadership Training Programme

Funding for Professional Qualifications

Flexible Working Options

Employee Volunteering Programme

Pension Contribution

Life Assurance

Cycle to Work Scheme

Enhanced Parental Pay

Wellbeing Centre Access

Qualifications

• Experience as a Property Loss Adjuster is essential.
• Strong analytical skills and attention to detail required.

Responsibilities

• Manage a diverse range of claims with varying complexity.
• Ensure timely processing of invoices and claims documentation.
• Build strong relationships with clients and internal teams.

Skills

Property Loss Adjusting

Analytical Skills

Communication Skills

Time Management

Client Relationship Management

Education

Diploma Level Professional Qualifications

Job description

Property Loss Adjuster

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Home United Kingdom

Description

New opportunity for a talented and expanding team - Great career progression opportunities

Geographical Locations: Slough, Watford, Liverpool, Warrington, Wales

As our next Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.

What will your day look like:

• Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
• Process all invoices and approve estimates within 5 working days of receipt/agreement.
• Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
• Full completion of all prepared site notes templates and associated documentation within set SLA’s.
• Reduce elapsed timescales by providing and fostering a pro-active approach to file management.
• Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.
• Work to ensure correct policy interpretation and validation.
• Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
• In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s.
• Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
• Build good working relationships with clients and staff, internal and external to the Davies Group.
• Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group.
• Responsible for out of hours calls into the Davies Group via a pre-set rota.

Knowledge and Abilities:

• Previous Property Loss Adjuster experience.
• Already hold or working towards recognized professional qualifications at a diploma level.
• Accuracy, attention to detail and an analytical approach.
• Strong verbal and written communication.
• Demonstrable experience of organizing and managing own workload is essential.
• Ability to work in a fast-paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
• Excellent time management to be able to work to short/changing deadlines.
• Being prepared to work nationally on occasion with overnight stays.
• Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays.

Benefits

Career & Purpose

• Davies Innovation Lab.
• Leadership training programme.
• Funding for professional qualifications.
• Thrive at Davies; learning opportunities.

Environmental & Social

• The Davies Foundation.
• Local charity funding.
• Pennies To Heaven.
• Employee Resource Groups.
• Employee volunteering programme.

Financial Health

• Pension, 5% employee and 5% employer contribution.
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub.
• Life assurance: x4.
• Refer a Friend.
• Cycle to Work Scheme.
• Lease car salary sacrifice.
• Davies Incentive Plan.
• Enhanced maternity, paternity and adoption pay.

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus.
• Discounts with 100's of UK retailers.
• EAP; 24/7 confidential helpline.
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years.
• Flexible working; hybrid, work from home or join a collaborative office space.
• Dress for your day.
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage.
• Flexible benefits include; holiday purchase plan and a opportunity to purchase health cash plan and BUPA dental plan.