Property Insurance Associate - Hybrid, Growth & CII

Confidential; Southend-on-Sea; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Bupa health scheme

Discretionary annual bonus

Pension scheme

Training and development

Job summary

Confidential is seeking an Insurance Associate to support the management of buildings insurance across a large residential property portfolio in Southend-on-Sea. The role involves liaising with brokers, responding to leaseholder enquiries, and assisting claims progression.

We offer hybrid working, ongoing training, and the opportunity to work towards a relevant professional qualification, with a supportive team and clear progression.

Qualifications

• Experience in insurance, property management, claims handling or administration is advantageous.
• Interest in residential property and buildings insurance.
• Strong communication skills, both written and verbal.
• Good organisational skills and attention to detail.
• Ability to manage a busy workload and meet deadlines.
• Proficient with Microsoft Office, especially Excel.
• CII qualification or willingness to pursue one within first year.

Responsibilities

• Liaise with insurance brokers to arrange cover for new properties and amend or cancel existing policies as needed.
• Respond to leaseholder enquiries regarding buildings insurance, including disputes.
• Liaise with claims handlers and assist with progressing insurance claims.
• Arrange and review reinstatement valuations and update accounts.
• Prepare and process insurance premium invoices.
• Support arrears recovery and dispute resolution.
• Handle general leasehold and property enquiries by phone and email.
• Process card payments and perform general account administration.
• Provide broader support to the finance team as required.

Skills

Communication skills

Organisational skills

Time management

Attention to detail

Self-motivated

Willingness to learn

Telephone manner

Education

CII qualification

Tools

Microsoft Excel

MS Office

Job description

Confidential is seeking an Insurance Associate to support the management of buildings insurance across a large residential property portfolio in Southend-on-Sea. The role involves liaising with brokers, responding to leaseholder enquiries, and assisting claims progression.

We offer hybrid working, ongoing training, and the opportunity to work towards a relevant professional qualification, with a supportive team and clear progression.