Property Inspections Team Coordinator

Beresfords Group; Essex; Hybrid; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Birthday day off

Company pension

Training and development opportunities

Hybrid working

Regular company events

Financial referral programme

Retail vouchers for ‘star’ performers

Performance related bonuses

Job summary

The Beresfords Group is seeking a Property Inspections Team Coordinator to join our busy lettings office in Essex. The role blends office-based coordination with home-working, following initial training at our Head Office in Chelmsford.

You will manage visits, inventories, deposits, and communications for tenants and landlords, ensuring compliance and timely scheduling. The role demands organisation, proactivity, and excellent written and verbal communication.

Qualifications

• Experience in residential lettings is essential.
• Well organized with strong prioritisation.
• Excellent written and verbal communication.

Responsibilities

• Book property visits and checkout appointments.
• Send reminder emails to tenants moving out.
• Add meter readings, appliances, CO and smoke alarms to Reapit.
• Manage Property Inspection Consultants' diaries and agency bookings.
• Negotiate deposit releases and liaise with tenancy deposit schemes.
• Assist team leader with day-to-day tasks and ensure inventories compliance.

Skills

Residential lettings

Organisational skills

Communication skills

Team player

Attention to detail

IT proficiency

Tools

MS Office

Reapit

DocuSign

Job description

We have a fantastic opportunity for a Property Inspections Team Coordinator to join our busy team. The successful candidate will provide vital support to our property inspections team. Once fully trained this will be a hybrid role, working between our Head Office in Springfield, Chelmsford, and home.

Duties Will Include

• Booking property visits
• Booking check-out appointments
• Sending reminder emails for tenants moving out
• Adding meter readings, appliances, CO, and smoke alarms to Reapit from inventories
• Rearranging property visits
• Taking calls when Property Inspection Consultants cannot answer and monitoring the group email.
• Arranging deposit releases on DocuSign and submitting to accounts
• Managing content on related third-party CRM systems linked to Condition Reports (Inventories).
• Managing Property Inspection Consultant’s diaries and agency bookings to ensure a smooth coordination of appointments
• Completing deposit negotiations from tenancy end date to the deposit being released.
• Negotiating between landlords and tenants linked to return of deposits at the end of a tenancy, and where applicable, processing relevant paperwork for independent adjudication with the Tenancy Deposit Scheme.
• Assisting team leader with day-to-day tasks.
• Monitoring inventories inbound, checking when completed to ensure compliance is met, leasing with the progressors and branches if issues with compliance, ensuring properties are ready and finally setting progressors a task to inform them the inventory is complete.
• Being the Inventory department liaison between clerks and branches to arrange last minute appointments.
• Downloading and Sending completed inventories to landlords via email.

Requirements

• Current or previous experience within Residential Lettings is essential.
• Well organised, with the ability to prioritise workloads.
• A proactive ‘can do’ attitude and approach.
• Excellent communication skills, both written and verbally.
• Outgoing, personable, and enthusiastic
• Ability to work independently whilst also being happy to be a team player.
• Diligent with a strong attention to detail.
• IT proficient, familiar with MS Office packages and able to grasp ‘cutting edge’ technology quickly.

About Us

We are one of the largest Independent Estate Agency Groups in the Southeast but are still family owned. We are passionate about property and recognise that our staff are our biggest asset. Our teams are the core of all that we do hence why we have an extensive rewards system to demonstrate our ongoing commitment to them. If you were to join us you can enjoy additional benefits including a wide array of financial incentives, additional holidays and other benefits linked to length of service and your birthday as an additional day off.

Salary And Benefits

Full-time basic salary circa £25,000p/a - £28,000p/a, plus bonuses, depending on skills and industry experience.

Additional benefits include those listed below and there are fantastic opportunities for those who desire a structured career path.

• Birthday day off
• Company pension
• Training and development opportunities
• Hybrid working
• Regular company events
• Financial referral programme
• Retail vouchers for ‘star’ performers
• Performance related bonuses

Hours Of Work

5 full days per week, 8.30am to 5.30pm (no weekends).

Following successful completion of a probationary period, candidates then work on a hybrid basis between home and branch, working 2 days at home and 3 days at Head Office, Chelmsford.