Property Inspections Team Coordinator

BCT Resourcing; Margaretting; Hybrid; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Birthday day off

Company pension

Training and development opportunities

Regular company events

Financial referral programme

Performance-related bonuses

Retail vouchers and rewards

Job summary

BCT Resourcing is recruiting for a Property Inspections Team Coordinator in Chelmsford, with hybrid working after probation. The role supports the property inspections team, coordinating appointments, inventories and compliance.

You will work across landlords, tenants and internal teams to ensure processes run smoothly and records are maintained. The position is full-time, permanent, with a salary of £25,000–£28,000 plus bonuses and a benefits package.

Qualifications

• Experience in residential lettings is essential.
• Excellent organisational and prioritisation skills.
• Proactive, can-do attitude.
• Excellent written and verbal communication.
• Personable, outgoing and enthusiastic approach.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Good IT skills and confidence with property management systems.
• Professional and customer-focused approach.

Responsibilities

• Coordinate and book property inspection visits and check-out appointments.
• Send reminder communications to tenants moving out.
• Update property management systems with inventory data, appliances and alarm information.
• Rearrange property visits and manage changes to appointments.
• Monitor group emails and handle calls when Property Inspection Consultants are unavailable.
• Manage diaries and agency bookings for consultants.
• Arrange deposit releases and submit relevant documentation to accounts.
• Assist with deposit negotiations between landlords and tenants.
• Process paperwork for independent deposit adjudication where required.
• Manage information across CRM systems relating to inventories and reports.
• Monitor inventories and ensure compliance requirements are met.
• Liaise with progressors and branches on issues affecting compliance.
• Coordinate last-minute inventory appointments between clerks and branches.
• Distribute completed inventories to landlords.
• Support the Team Leader with day-to-day tasks.
• Maintain records and ensure processes are completed on time.

Skills

Residential lettings experience

Organisational skills

Communication skills

Proactive attitude

Attention to detail

Independent work

Teamwork

Tools

Microsoft Office

Job description

Property Inspections Team Coordinator

Location: Chelmsford / Hybrid

Salary: £25,000 - £28,000 + bonuses

Full-time | Permanent | No weekends

We are currently recruiting for a Property Inspections Team Coordinator to join the busy property management and inspections team of a highly successful and established independent estate agency. This is an excellent opportunity for an experienced residential lettings professional looking to develop their career within property administration, inspections and tenancy management. Following successful completion of the initial probationary period, the role will become hybrid, offering a combination of home and office-based working.

The Role: As Property Inspections Team Coordinator, you will provide essential administrative and coordination support to the property inspections team, helping to ensure appointments, inventories, compliance requirements and tenancy deposits are managed efficiently. You will work closely with Property Inspection Consultants, inventory clerks, branches, landlords, tenants and internal teams, playing a key role in keeping the department organised and ensuring appointments and processes run smoothly.

Key Responsibilities

• Coordinate and book property inspection visits and check-out appointments.
• Send reminder communications to tenants moving out.
• Update property management systems with meter readings, appliances and smoke/CO alarm information from inventories.
• Rearrange property visits and manage changes to appointments.
• Monitor group emails and handle calls when Property Inspection Consultants are unavailable.
• Manage Property Inspection Consultants' diaries and agency bookings.
• Arrange deposit releases and submit relevant documentation to accounts.
• Assist with deposit negotiations between landlords and tenants.
• Process relevant paperwork for independent deposit adjudication where required.
• Manage information across third-party CRM systems relating to inventories and condition reports.
• Monitor incoming inventories and ensure compliance requirements are met.
• Liaise with progressors and branches where there are issues affecting compliance or property readiness.
• Coordinate last-minute inventory appointments between inventory clerks and branches.
• Download and distribute completed inventories to landlords.
• Support the Team Leader with day-to-day departmental tasks.
• Maintain accurate records and ensure all processes are completed efficiently and within required timescales.

About You

We are looking for an organised and proactive property professional with previous experience within residential lettings. You should have:

• Current or previous experience within residential lettings - essential.
• Excellent organisational and prioritisation skills.
• A proactive "can-do" attitude.
• Excellent written and verbal communication skills.
• A personable, outgoing and enthusiastic approach.
• Strong attention to detail and accuracy.
• The ability to work independently while also contributing effectively as part of a team.
• Good IT skills and confidence using Microsoft Office.
• The ability to learn and adapt quickly to new technology and property management systems.
• A professional and customer-focused approach.

Salary & Benefits

£25,000 - £28,000 basic salary, depending on skills and industry experience, plus bonuses.

The role also offers:

• Hybrid working following probation.
• Birthday day off.
• Company pension.
• Training and development opportunities.
• Regular company events.
• Financial referral programme.
• Performance-related bonuses.
• Retail vouchers and rewards for outstanding performers.
• Additional benefits linked to length of service.
• Excellent opportunities for career progression.

Working Hours

Monday - Friday: 8:30am - 5:30pm

No weekend working.

Following successful completion of the probationary period, the role will operate on a hybrid basis: 3 days at Head Office in Chelmsford + 2 days working from home.