Property Inspections Team Coordinator

Confidential; Essex; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Birthday day off

Company pension

Training and development opportunities

Hybrid working

Regular company events

Financial referral programme

Retail vouchers for 'star' performers

Performance related bonuses

Job summary

Confidential, a busy Residential Lettings team, invites applications for a Property Inspections Team Coordinator. The role supports the Property Inspections Team, with hybrid work between Head Office in Springfield, Chelmsford, and home, Monday to Friday.

You will book visits, manage inventories in Reapit, coordinate diaries, and assist with deposits and reporting. After probation, you will work 2 days at home and 3 days at Head Office; full-time hours 8:30–17:30.

Qualifications

• Current or previous experience within Residential Lettings is essential.
• Well organised with the ability to prioritise workloads.
• A proactive 'can do' attitude and approach.
• Excellent communication skills, both written and verbally.

Responsibilities

• Booking property visits
• Booking check-out appointments
• Sending reminder emails for tenants moving out
• Adding meter readings, appliances, CO, and smoke alarms to Reapit from inventories
• Rearranging property visits
• Taking calls when Property Inspection Consultants cannot answer and monitoring the group email.
• Arranging deposit releases on DocuSign and submitting to accounts
• Managing content on related third-party CRM systems linked to Condition Reports (Inventories)
• Managing Property Inspection Consultant's diaries and agency bookings to ensure a smooth coordination of appointments
• Completing deposit negotiations from tenancy end date to the deposit being released.

Skills

Organisation

Communication

Teamwork

IT skills

Tools

MS Office

Job description

We have a fantastic opportunity for a Property Inspections Team Coordinator to join this busy Residential Lettings team.

The successful candidate will provide vital support to this Property Inspections Team.

Once fully trained this will be a Hybrid role, working between Head Office in Springfield, Chelmsford, and home Monday to Friday(no weekends ).

Property Inspections Team Coordinator Salary and Benefits:

• Full-time basic salary up to £28,000pa,
• Plus bonuses, depending on skills and industry experience with an OTE of up to £33,000pa

Additional benefits include those listed below and there are fantastic opportunities for those who desire a structured career path.

• Birthday day off
• Company pension
• Training and development opportunities
• Hybrid working
• Regular company events
• Financial referral programme
• Retail vouchers for 'star' performers
• Performance related bonuses

Hours of Work:

5 full days per week, 8.30am to 5.30pm (no weekends).

Following successful completion of a probationary period, candidates then work on a hybrid basis between home and branch, working 2 days at home and 3 days at Head Office, Chelmsford.

Property Inspections Team Coordinator Duties will include:

• Booking property visits
• Booking check-out appointments
• Sending reminder emails for tenants moving out
• Adding meter readings, appliances, CO, and smoke alarms to Reapit from inventories
• Rearranging property visits
• Taking calls when Property Inspection Consultants cannot answer and monitoring the group email.
• Arranging deposit releases on DocuSign and submitting to accounts
• Managing content on related third-party CRM systems linked to Condition Reports (Inventories).
• Managing Property Inspection Consultant's diaries and agency bookings to ensure a smooth coordination of appointments
• Completing deposit negotiations from tenancy end date to the deposit being released.
• Negotiating between landlords and tenants linked to return of deposits at the end of a tenancy, and where applicable, processing relevant paperwork for independent adjudication with the Tenancy Deposit Scheme.
• Assisting team leader with day-to-day tasks.
• Monitoring inventories inbound, checking when completed to ensure compliance is met, leasing with the progressors and branches if issues with compliance, ensuring properties are ready and finally setting progressors a task to inform them the inventory is complete.
• Being the Inventory department liaison between clerks and branches to arrange last minute appointments.
• Downloading and Sending completed inventories to landlords via email.

Property Inspection Team Coordinator Requirements:

• Current or previous experience within Residential Lettings is essential.
• Well organised, with the ability to prioritise workloads.
• A proactive 'can do' attitude and approach.
• Excellent communication skills, both written and verbally.
• Outgoing, personable, and enthusiastic
• Ability to work independently whilst also being happy to be a team player.
• Diligent with a strong attention to detail.
• IT proficient, familiar with MS Office packages and able to grasp 'cutting edge' technology quickly.

Company Details:

They are one of the largest Independent Estate Agency Groups in the Southeast but are still family owned.

They are passionate about property and recognise that their staff are our biggest asset.

Their teams are the core of all they do hence why they have an extensive rewards system to demonstrate ongoing commitment to them.

If you were to join you can enjoy additional benefits including a wide array of financial incentives, additional holidays and other benefits linked to length of service and your birthday as an additional day off.

Please be advised, if you do not have the previous experience required in the job description your application will not be considered.