Property Co-ordinator

Livin Housing Limited; Basingstoke; On-site; GBP 25,000; Full time

Job summary

An established industry player is seeking a dedicated Property Coordinator to join their Basingstoke team. This full-time role involves providing exceptional customer service, coordinating with various stakeholders, and ensuring smooth property transitions. The ideal candidate will thrive in a fast-paced environment, balancing multiple responsibilities while maintaining high standards. With a commitment to diversity and inclusion, this company offers a supportive workplace and numerous benefits, including generous leave and employee rewards. If you're passionate about delivering excellent service and making a difference, this opportunity is perfect for you.

Benefits

25 days annual leave plus bank holidays

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Family friendly policies

Access to EAP Counselling sessions

Qualifications

• Experience in customer service roles is essential.
• Ability to manage a large workload effectively.

Responsibilities

• Advise and support customers and clients.
• Coordinate with third parties for property management.
• Keep records updated and escalate cases as needed.

Skills

Customer service experience

Office environment experience

Good communication skills

Ability to work alone

Teamwork ability

Ability to prioritize workload

Multitasking ability

Fast-paced environment adaptability

Job description

Annual salary: up to £24,570.00

Property Co-Ordinator

Basingstoke

Permanent Role - Full-Time – 37.5 hours per week

Salary £24,570 per annum

Mears Housing Management are seeking candidates that have a passion to deliver excellent customer service through being the first point of contact for our Letting Agents/Landlords. We are now seeking to appoint a Property Co-ordinator to join our team in Basingstoke.

About the Role:

As a Property Coordinator within our Basingstoke branch, the main duties will be advising and providing support to our customers and clients, coordinate with various third parties to ensure move out appointments are kept, and all steps are taken to ensure property is handed back to the landlord with no additional charges or allocated to another occupant with minimal void periods. Deliver updates, escalate cases and keep records updated. As well as adhoc and cover for colleagues and teams within MHM.

Role Criteria:

• Customer service experience
• Experience working within an office environment
• Good communication skills
• Ability to work alone and as part of a team
• Ability to prioritise a large workload
• Ability to multitask and work within a fast paced environment

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. To work on this contract, you need to have lived and worked in the UK for the last 5 years to pass all our security checks.

Benefits we can offer you

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Access to EAP Counselling sessions

Apply below or to discuss your application further; contact:

Lauren Bellini ([e-mail])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.